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Old 03-17-10, 22:27
JoyKat JoyKat is offline
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Unhappy W32.Blaster Infection

Infected with W32.Blaster Worm. Cannot use tools to remove it - tools say they are infected. Tried to use Knoppix to execute the Symantec removal tool from a flash drive but my Linux isn't that good. HELP!!!!!!!!!!!!!!!!! I either need a tool that will actually run or a way to make Knoppix run the binary tool.
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Old 03-19-10, 11:56
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Default Re: W32.Blaster Infection

Infected with W32.Blaster Worm. Cannot use tools to remove it - tools say they are infected.
Try this:

Welcome to Major Geeks!

Please download and run the below tool named Rkill (courtesy of which may help allow other programs to run.
There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click and choose Run as Administrator

You only need to get one of them to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
  1. Rkill.exe
  3. Rkill.scr
  4. Rkill.pif
Once you've gotten one of them to run then try to immediately run the following.

Download and save the below to your PC (save it anywhere you can find it. The Desktop is fine). Then double click on it to run it.


It should take a couple minutes to run. You will see a black command prompt window while it is running and it should close when it is finished. Once it finishes, attach the c:\avplog.txt file that is will hopefully create as long as the malware does not block the batch file from running. (See: HOW TO: Attach Items To Your Post )

Now download and Run exeHelper
  • Please download exeHelper to your desktop.
  • Double-click on to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • A log file named log.txt will be created in the directory where you ran
  • Attach the log.txt file to your next message.
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Also please try running the below online scan:

Reboot immediately after scanning if it finds and removes anything. Let me know if anything was found. See if you can save a log with it.

Then try running these instructions: Using MGtools

Attach the below logs when finished with all of the above:
  • C:\avplog.txt - fromAVPfind
  • a log from online SAS scan if you could make one
  • log.txt - from exeHelper
  • C:\ - from MGtools
The C:\ assumes that drive C is you Windows boot drive. If you boot from another drive, then use the correct drive letter above.
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