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Old 10-16-12, 16:02
robatron robatron is offline
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Default Need help with Claro-search removal

I had downloaded some software to help with my studies about a week ago, I then found the Claro search engine added to firefox, chrome and iexplorer 8. I tried and uninstall and removed files from and explorer search but it is still there.

I have followed the "Vista and Win 7 Malware Removal/Cleaning Procedure" and Have attached the log files. Any help would be so kind!
Attached Files
File Type: zip (348.2 KB, 1 views)
File Type: txt mbam-log-2012-10-16 (20-33-43).txt (1.9 KB, 1 views)
File Type: txt TDSSKiller. (148.3 KB, 1 views)
File Type: txt procdll.txt (97.9 KB, 0 views)
File Type: txt RKreport[1].txt (3.2 KB, 1 views)
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Old 10-17-12, 19:49
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Kestrel13! Kestrel13! is offline
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Default Re: Need help with Claro-search removal

Have you got the log from HitmanPro please?

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
  • O20 - AppInit_DLLs: c:\progra~3\browse~1\23759~1.138\{61d8b~1\browse~1.dll
  • O23 - Service: Browser Manager - Unknown owner - C:\ProgramData\Browser Manager\2.3.759.138\{61d8b74e-8d89-46ff-afa6-33382c54ac73}\browsermngr.exe

After clicking Fix exit HJT.

Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.
  • Right-click OTM.exe And select " Run as administrator " to run it.
  • Paste the following code under the area. Do not include the word Code.

C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml
C:\ProgramData\Browser Manager

  • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
  • Push the large button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\ file that will be created by running this.

How are things now?
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