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  #1  
Old 07-20-12, 08:56
vorace vorace is offline
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Default help me remove Trojan Horse BackDoor.Generic15.BHGZ please

Hello,

The last week, friends tell me that they recieved spam from my mail box and yesterday avg notify me that an infection in c:\windows\syteme32\services.exe run...
So I have restored my systeme from a backup point and do two scans with avg and mbam and still have infection...
Today, I found this thread : http://forums.majorgeeks.com/showthread.php?t=261783 and follow all the steps required on it and those are the logs asked.
Please help me, thanks...
Attached Files
File Type: txt RKreport[1].txt (1.9 KB, 2 views)
File Type: txt mbam-log-2012-07-20 (14-48-51).txt (1.9 KB, 1 views)
File Type: zip MGlogs.zip (306.2 KB, 2 views)
File Type: zip hitmanpro.zip (614 Bytes, 1 views)
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  #2  
Old 07-20-12, 18:04
Kestrel13!'s Avatar
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Default Re: help me remove Trojan Horse BackDoor.Generic15.BHGZ please

For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Quote:
  • Startup Repair
  • System Restore
  • Windows Complete PC Restore
  • Windows Memory Diagnostic Tool
  • Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
  • Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
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  #3  
Old 07-20-12, 19:04
vorace vorace is offline
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Default Re: help me remove Trojan Horse BackDoor.Generic15.BHGZ please

done
thank you for helping me...
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File Type: txt FRST.txt (47.9 KB, 4 views)
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  #4  
Old 07-20-12, 19:18
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Default Re: help me remove Trojan Horse BackDoor.Generic15.BHGZ please

Ask Toolbar <--- uninstall this junk.


NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is fixlist.txt
  • Save fixlist.txt to your flash drive.
  • You should now have both fixlist.txt and FRST64.exe on your flash drive.

Now re-enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (How to attach)

Now attempt to boot normally.

-----------------------


Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Quote:
REGEDIT4

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2414}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2414}]
Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

------------------------

Run FRST again like you did the very first time and attach that log too please. And then explain how things are running.
Attached Files
File Type: txt fixlist.txt (442 Bytes, 2 views)
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  #5  
Old 07-20-12, 19:50
vorace vorace is offline
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Default Re: help me remove Trojan Horse BackDoor.Generic15.BHGZ please

"Ask Toolbar <--- uninstall this junk." => i don't found it ...
"Make sure that you tell me if you receive a success message about adding the above to the registry." => I received it.
things looks better, my computer restart faster...
please tell me that it will be fine...?
Attached Files
File Type: txt Fixlog.txt (709 Bytes, 2 views)
File Type: txt FRST.txt (47.6 KB, 3 views)
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  #6  
Old 07-21-12, 15:54
Kestrel13!'s Avatar
Kestrel13! Kestrel13! is offline
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Default Re: help me remove Trojan Horse BackDoor.Generic15.BHGZ please

See if Revo Uninstaller can find Ask Toolbar to uninstall:


Try Revo Uninstaller.
Choose the option on the bottom of the list (#4). Be very careful while deleting the bolded registry items ONLY!! This software will create a system restore point for you as well prior to uninstalling a software program.

Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Quote:
REGEDIT4

[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2414}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2414}]
Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Everything running smoothly?
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