Cannot open any antivirus websites or update Antivirus softwares

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by desai_amogh, Apr 13, 2009.

  1. desai_amogh

    desai_amogh Private E-2

    Hi

    I have not been able to update my AVG 7.5 websites like AVG.com,microsoft.com,norton.com & many more security related sites do not open any softwares related to protection & security are not been abe\le to connect to servers for updation.

    Please help...
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Aside from the fact that 7.5 will soon be unsupported, let's start with this:
    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now use windows explorer to find and delete:
    C:\WINDOWS\system32\amvo.exe

    Run CCLeaner.

    Now see if you can run the other scans ( you can download the updates to a cd and transfer them to your computer).

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file and any other scans you can do.
     

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