MajorGeeks Support Forums

Go Back   MajorGeeks Support Forums > ----------= PC, Desktop and Laptop Support =---------- > Malware Removal
Register FAQ Members List Calendar Casino Mark Forums Read

Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient.


Reply
 
Thread Tools Display Modes
  #1  
Old 03-17-10, 22:27
JoyKat JoyKat is offline
Private E-2
 
Join Date: Mar 2010
Location: Austin
Posts: 3
Thanks: 2
Thanked 0 Times in 0 Posts
Unhappy W32.Blaster Infection

Infected with W32.Blaster Worm. Cannot use tools to remove it - tools say they are infected. Tried to use Knoppix to execute the Symantec removal tool from a flash drive but my Linux isn't that good. HELP!!!!!!!!!!!!!!!!! I either need a tool that will actually run or a way to make Knoppix run the binary tool.
Reply With Quote
Sponsored links
  #2  
Old 03-19-10, 11:56
Kestrel13!'s Avatar
Kestrel13! Kestrel13! is offline
Super Malware Fighter - Major Dilemma
 
Join Date: Apr 2007
Location: cloud cuckoo land
Posts: 28,643
Thanks: 951
Thanked 3,670 Times in 3,574 Posts
Default Re: W32.Blaster Infection

Quote:
Infected with W32.Blaster Worm. Cannot use tools to remove it - tools say they are infected.
Try this:



Welcome to Major Geeks!

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click and choose Run as Administrator

You only need to get one of them to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
  1. Rkill.exe
  2. Rkill.com
  3. Rkill.scr
  4. Rkill.pif
Once you've gotten one of them to run then try to immediately run the following.


Download and save the below to your PC (save it anywhere you can find it. The Desktop is fine). Then double click on it to run it.

AVPFind.bat

It should take a couple minutes to run. You will see a black command prompt window while it is running and it should close when it is finished. Once it finishes, attach the c:\avplog.txt file that is will hopefully create as long as the malware does not block the batch file from running. (See: HOW TO: Attach Items To Your Post )


Now download and Run exeHelper
  • Please download exeHelper to your desktop.
  • Double-click on exeHelper.com to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • A log file named log.txt will be created in the directory where you ran exeHelper.com
  • Attach the log.txt file to your next message.
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


Also please try running the below online scan:

http://www.superantispyware.com/onlinescan.html

Reboot immediately after scanning if it finds and removes anything. Let me know if anything was found. See if you can save a log with it.


Then try running these instructions: Using MGtools


Attach the below logs when finished with all of the above:
  • C:\avplog.txt - fromAVPfind
  • a log from online SAS scan if you could make one
  • log.txt - from exeHelper
  • C:\MGlogs.zip - from MGtools
The C:\ assumes that drive C is you Windows boot drive. If you boot from another drive, then use the correct drive letter above.
__________________
Have we been helpful? Did our services here at MajorGeeks save you a whole lot of cash? If you would like to bequest a small amount as a token of your appreciation, please look out for the yellow 'Donate' button on the top right of any page. Thanks!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
windows has detected a virus infection! Please use macrovirus to remove the infection frenchtreelover Malware Removal 8 03-15-08 00:43
Spyware Blaster 4.0 is out!!! chaslang Malware Removal 0 02-29-08 18:54
Need driver for OEM sb0990 sound blaster that isn't detected as a sound blaster card mcduke Software 5 01-11-07 16:10
blaster? Maybe Phyve Malware Removal 3 07-31-06 21:15
Blaster barry r Software 4 09-06-03 12:02


All times are GMT -5. The time now is 04:37.

MajorGeeks.Com Menu

MajorGeeks.Com \ All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ NEW! PC Games \ System Tools \ Macintosh \ Demonews.Com \ Top Downloads

MajorGeeks.Com \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds


All content Copyright MajorGeeks.com source code Powered by vBulletin® Version 3.8.4
Copyright © 2009 vBulletin Solutions, Inc. All rights reserved.
Ad Management by RedTyger