Adserverplus/yieldmanager pop-ups on firefox

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Vako, Jun 17, 2012.

  1. Vako

    Vako Private E-2

    Hi Geeks. Im here having some big issues with the adserverplus/yieldmanager pop-ups. Ive gone to the moon and back reading and doing things to stop them to no avail. This are the sites that adblock shows popping up.

    ad.adserverplus.com/st?ad_type=iframe&ad_size=800x440&section=3173971&pub_url=${PUB_URL

    d15gt9gwxw5wu0.cloudfront.net/js/habboin.com/r.js

    d15gt9gwxw5wu0.cloudfront.net/js/ad.adserverplus.com/r.js

    ad.yieldmanager.com/imp?Z=800x440&s=3048190&sv=4647848584844&T=3&_salt=2402657402&B=11&u=http%3A%2F%2Fforum.91.com%2Fforum%2F3.html&r=1

    Please someone help me fix it. I dont want to format this laptop. Someone lend me a hand please. Thanks in advance.
     
    Last edited by a moderator: Jun 17, 2012
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to the Malware Removal Forum.

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. Vako

    Vako Private E-2

    Not letting me upload hitman.rar will try again..
     

    Attached Files:

    Last edited: Jun 17, 2012
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Messenger Plus! 5 <--- Uninstall this garbage. It is known to invite in unwanted guests. ;)

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    • O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    • O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

    After clicking Fix exit HJT.

    Any better?
     
  5. Vako

    Vako Private E-2

    Did as told, unfortunately pop-up still coming..
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    So you are going to need to explain in more detail about the problem.
    • What browser does this occur in? Firefox or IE?
    • Explain in more detail exactly what happens with these ads.
     
  7. Vako

    Vako Private E-2

    its on firefox... everytime I open a site the pop-op comes and when i click on adblockplus it tells me where its originated from which is the 1st thing I posted on this thread..

    Attached a .jpg with the pop-up
     

    Attached Files:

  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Can you please disable the adblocker plug in temporarily, and surf around a while. Are you seeing pop ups WITHOUT the adblocker running? If so, then screenshot it and show me please.
     
  9. Vako

    Vako Private E-2

    Same stuff with adblock disabled..
     

    Attached Files:

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Let's flush the Java Cache

    • Click Start > Settings > Control Panel
    • Double click the Java icon (be patient, it may take a while to open)
    • Now click the General tab and under the Temporary Internet File area
    • Click the Settings button and then click the Delete Files... button.
    • In the next popup click OK.
    If you have multiple Java plugin icons in Control Panel follow the above to clear all their caches.


    Now let's flush the FireFox Cache
    To flush your FireFox Cache:

    • click Tools
    • select Options
    • select Privacy
    • Clear your recent history

    And finally the Internet Explorer Cache
    To flush your Internet Explorer Cache:

    • click Tools
    • Internet Options
    • Now on the General tab and click Delete Files and select Delete all Offline content too
    • Click OK.
    • When it finishes Click OK.

    Any difference?
     
  11. Vako

    Vako Private E-2

    No luck. same pop-ups. :/
     
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    We are going to be uninstalling your old version of FireFox and installing a fresh version. So do the below to save bookmarks:

    • Run FireFox and click Bookmarks.
    • Then select Organize Bootmarks.
    • Then on the next window click File and then select Export. Save the bookmarks.html file to your Desktop for later use in importing.
    Now download and save the installer for the current version of FireFox but DO NOT install it yet. Get it here: Mozilla FireFox

    You will need exit FireFox now and use Internet Explorer to continue with the below until we reinstall FireFox.

    Start by uninstalling FireFox with Revo Uninstaller and then reboot. Do not skip the reboot.
    After reboot, delete the below folders:
    • C:\Program Files\Mozilla Firefox
    • C:\users\UserAccount\AppData\Roaming\Mozilla\Firefox

    where UserAccount is the actual user account name being used.


    Now reinstall FireFox from the file previously downloaded.
    Import your bookmarks file. (similar process to exporting).

    How are things running now?
     
  13. Vako

    Vako Private E-2

    Everything back to normal... thanks for the assistance. +rep
     
  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. :) Safe surfing!

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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