Windows Media Player Will Not Play Internet Videos Or Music

Discussion in 'Software' started by superstar, Sep 9, 2006.

  1. superstar

    superstar Major-Superstar

    When I go to www.msn.ca, www.msn.com, or anywhere that has video that can be watched on the web using windows media player it will not play. I don't know why... I am an advanced pc user, and have not changed any settings, or touched anything. I have scanned for malware, spyware, grayware, virus', online scans, and nothing is infected at all. My system is running perfect. I was able to watch videos before. I can't now... If I go to www.msn.ca and click to watch the video all that my media player says is "the video you have requested is not available". That's a lie because when I give my friends the same link to use on there pcs it works for them. I even tried going on various other sites and tryed to watch win media player vids, but my player says it can not access the file or something. It gives me an error message and tells me if I would like "more information". When I click on "more information" win media player goes into it's help guide and automatically opens up the following message:



    C00D11BB: Cannot play the file
    Windows Media Player cannot play the file because the specified protocol is either not supported by the Player or not supported by the server.

    If you encountered this error by clicking a link on a Web page, the link might not be valid.

    If you encountered this error by typing a Uniform Resource Locator (URL) in the Open URL dialog box, try opening the file by using a different transport protocol (for example, "http:" or "rtsp:").

    A list of protocols that are supported by the Player and the correct syntax follows:

    mms://server/filename (for example, a file with a .wma, .wmv, .asf, or .mp3 extension)
    http://server/filename
    rtsp://server/filename
    mms://server/sami.asf?SAMI=http://server/sami/sami_demo.smi (SAMI file)
    If Windows Media Player supports the protocol and you still cannot play the content, verify that the Player is configured to use all of its supported protocols.

    To configure protocol settings
    On the Tools menu, click Options, and then click the Network tab.
    In the Streaming protocols area, select all the protocol check boxes.
    Note

    The supported protocols can be used only to stream digital media files. Windows Media Player cannot be used as a browser.
    Error ID = 0xC00D11BB, Condition ID = 0x00000000




    Any help to get my player working with vids? Oh yah it is'nt letting me play music either. Like music on www.cdnow.com where I could buy cds and listen to them first... This is getting annoying. & yes my player can play mp3s and vids that I already have on my hard drive. I'm running IE 6 and Win Media Player 10.
     
  2. BirdBath

    BirdBath Sergeant Major

    Make sure that WMP is enabled in IE.

    It is in the manage add ons in the tools menu > internet options of IE. WMP runs as an Active X in IE.
     
  3. superstar

    superstar Major-Superstar

    Well it is enabled in the add ons. The player works for me on one site I went to yesterday... Hmm why is it doing this tho... I still can't figure it out!:mad: :mad: :mad: :mad: :eek: :eek: By the way I installed "Mozilla Firefox" not too long ago... Think this is the reason?
     
  4. BirdBath

    BirdBath Sergeant Major

    What is the site it wont work on?

    Some sites use Quicktime or Real player or something else. Maybe the site isn't compatible with WMP.
     
  5. superstar

    superstar Major-Superstar

    hmm still does'nt work. i don't want to roll back or uninstall win media player 10. because it can ruin it for good. someone suggested i do a serious system restore to a long time ago. i don't want to do that because i installed a lot of stuff.

    hey could it be my windows firewall that's not letting me play streaming audio and video? because i do not see anything with a name like "windows media player" in the exceptions box. by the way there is something in the exceptions box called "upnp framework", that is unchecked... hmm i dunno.


    could someone check there windows firewall and tell me if this is it/>??
     
  6. Gecks

    Gecks Specialist

    In Media player, go to tools, options, network tab, and uncheck "UDP". Does the problem still happen?

    In IE, go to tools, internet options, connections tab, click on LAN settings. Anything checked in regards to proxy servers?
     
  7. superstar

    superstar Major-Superstar

    i tried your first method. still did'nt work. umm as far as the lan settings. nothing is checkmarked for the proxy stuff. by the way i have high speed dsl. i have no idea why my windows media player does'nt work when i try to play any streaming audio and video. this just happened out of nowhere. i never touched anything or deleted anything. i'm an advanced pc user. i dunno how this could slip right by me.
     

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