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Welcome to Major Geeks!

You have a ZeroAccess infection or at least remnants of it.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: (no name) - {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - (no file)
R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O3 - Toolbar: (no name) - {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - (no file)
O4 - HKCU\..\Run: [ISUSPM] "C:\Users\Ashley\AppData\Roaming\Microsoft\Jyulbck\jyulbck.exe" /c "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [Adobe] rundll32.exe "C:\Users\Ashley\AppData\Local\Amazon\Adobe\xlpwr.dll",CreateInstance
O4 - HKUS\S-1-5-18\..\RunOnce: [{90120000-0015-0409-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [{90120000-006E-0409-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [{90120000-0016-0409-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [{90120000-0044-0409-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [{90120000-00A1-0409-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [{90120000-001A-0409-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [{90120000-0018-0409-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [{90120000-0019-0409-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [{90120000-001B-0409-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [{90120000-00BA-0409-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [{91120000-0030-0000-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [{90120000-0015-0409-0000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H (User 'Default user')

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.



Now please download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe and select Run as administrator to run it.
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
:Files
c:\users\ashley\appdata\local\{5d971430-deb6-9dfa-8d46-708e8f805eae}\@
C:\Users\Ashley\AppData\Roaming\Microsoft\Jyulbck\jyulbck.exe
C:\Users\Ashley\AppData\Local\Amazon\Adobe\xlpwr.dll
C:\Windows\tasks\0.job
c:\users\ashley\appdata\local\{5d971430-deb6-9dfa-8d46-708e8f805eae}\U
c:\users\ashley\appdata\local\{5d971430-deb6-9dfa-8d46-708e8f805eae}\L
C:\Users\Ashley\AppData\Local\{5d971430-deb6-9dfa-8d46-708e8f805eae}
:Reg
[HKEY_USERS\S-1-5-21-1411529084-915928268-4189557372-1000\Software\Microsoft\Windows\CurrentVersion\run]
"ISUSPM"=-
"Adobe"=-
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{BC63B3A7-73EF-4619-8434-1DC29C244542}]
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• the C:\_OTM\MovedFiles log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Not malware. Just desktop.ini file. Try deleting the below two files and see if it still happens on reboot:

C:\Users\Ashley\AppData\Roaming\Microsoft\Windows\Start Menu\desktop.ini
C:\Users\Ashley\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\desktop.ini


Your logs are clean.