Heur Malware found

Hello, I recently purchased and ran ADV virus software, and it detected the Heur Windows32 virus. This happened about 2 days ago, on April 19th. I am unsure when the virus first infected my computer; I have been getting notices that my previously downloaded Anti-Virus software was out of date which is why I purchased ADV, however I do not recall any error messages specifically stating I had a virus until I installed ADV.

I own an HP desktop running Windows XP. I am getting the same problem many people have been, where ADV detects the virus and seems to remove it, but it keeps respawning and pops up every time I try to open a new Internet Explorer webpage. (I have also been having problems with Firefox, where it will unexpectedly shut down. However, I am unsure if this is because of the Heur virus or not.) I was able to install ADV but when I try to update it the system seems to start downloading updates but cannot seem to find a connection, even when I know for a fact that my internet connection is working.

I was able to completely follow the steps in the Windows XP cleaning procedure up until Combofix. When I attempt to go to the Combofix wbsite, the internet hangs as if it's trying to connet to the webpge, but then gives an error mesage of having no internet connection (even when it is running fine in another window). Therefore, I have been unable to download it to try runing the program.

I was also able to download MGTools to my C: drive, and extract the files into a folder. However, I was unable to run the GetLogs.bat as an administator as it did not have that option when I right-clicked on the file. I was also unable to run the DisableUAC.reg - every time I tried to open it, the system flashed to just my desktop minus folders and start bar, then would restore everything except it will have closed the MGTools folder. Ths problem occured even after restarting my computer. I do not have an administrator account set up on my computer as it is my personal home PC and I just have my own account set up, so I was unable to log in to the administrator acount to unlock anything.


Attached are the logs for SUPERAntiSpyware and MalwareBytes; both I were able to download and ruin successfully all the way though.