Stolen Laptop Recovered - Key Logger ?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by texmex, Sep 12, 2008.

  1. texmex

    texmex Private E-2

    Hi ,
    I am new to the forum and was advised to post this here.

    My new laptop had been stolen and was recently recovered from the house of a couple of computer whiz's. I am very concerned that it might have key logging software installed - am advised that since it was in their custody it might be very difficult to detect anything since it is technically not malware.

    What do I do (on my own) to ensure it is key logging free. One of the members has suggested reinstalling windows as the ultimate fix. Given the laptop is new and I have the recovery cd and limited data on the laptop and willing to do it.

    Please advice what is the best solution confused

    Thanks a lot
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Since you say the laptop has a limited amount on it, your most secure option is to do a reinstall.

    I also suggest that you do not use any of the same passwords that were in use on this PC. Change all login passwords and passwords that were used to access any websites from this PC; however, do not use this PC to do the changes.
     
  3. texmex

    texmex Private E-2

    Thanks, I will do the reinstall. Once the renistall is done - is there still a chance for any malware to be there ?
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Unlikely but don't just reinstall. Make sure you delete partitions, recreate partitions, format, reinstall. If you don't understand all this, you should post in the Software Forum for help.
     
  5. texmex

    texmex Private E-2

    Thanks this is helpful. Will do the needful
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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