Have done all requested and still have big troubles

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by l.i.s, Oct 16, 2014.

  1. l.i.s

    l.i.s Private E-2

    For some reason I could not get a hitman pro log
     

    Attached Files:

  2. l.i.s

    l.i.s Private E-2

    Found HitmanPro logs. 1 was from a couple of days ago when my nephew tried to fix this problem.
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Uninstall the below using Revo Uninstaller

    • LuckyCoupion
    • savvEitikeep.u



    Download and run OTM.


    Download OTM by Old Timer and save it to your Desktop.

    • Right-click OTM.exe And select " Run as administrator " to run it.
    • Paste the following code under the [​IMG] area. Do not include the word Code.
    Code:
    :Files
    C:\Users\Isaac\AppData\Roaming\appdataFr2.bin
    C:\Users\Isaac\AppData\Roaming\sp_data.sys
    C:\ProgramData\06154ba7-7ceb-4959-a6bd-bf38bdec8cc6
    C:\ProgramData\fe35375a54ba4813
    C:\ProgramData\FlaoshCCooupon
    C:\ProgramData\RooyyallCouPuon
    C:\ProgramData\SharkManCoupon
    C:\ProgramData\SSaleSSMagNet
    
    :reg
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{816A472C-BA76-4483-B0FC-E77C6859868C}]
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large [​IMG] button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.




    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  4. l.i.s

    l.i.s Private E-2

    hi kestrel, and a huge thanks for the help
    I am unsure if the OTM was done correctly. i have attached all files and I am about to reboot and see how it is all going now.
     

    Attached Files:

  5. l.i.s

    l.i.s Private E-2

    I still get an 'infolinks' pop up when i open majorgeeks.com
    And the computer just froze whilst IE was open. Had to turn off and on via the power button.
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    What pop up? You mean a little pop up when you hover over some text in our website? If so this is normal. :)

    Could you please get this: sp_data.sys into a zipped file and attach it for me in your next post? To do this, see the below:

    Please go to start > Run and paste in the following:

    log retrievable @ C:\collect.zip
     
  7. l.i.s

    l.i.s Private E-2

    The popup is from 'tlbsearch.com', may be ok as it only jumps up on the main page 'majorgeeks.com'
    Have attached the file you requested and the computer seems to be running ok rolleyes
     

    Attached Files:

  8. l.i.s

    l.i.s Private E-2

    The popup is only on this computer though. i have gone to the website on two other laptops i own and it does not show up???
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You can take a screenshot for me of the pop up?

    The file I have examined and am satisfied it's tied up to something valid. :)
     
  10. l.i.s

    l.i.s Private E-2

    Screenshot attached, only happens on the main page @ 'majorgeeeks.com' and only on this laptop. have since gone into work and tried on 4 work computers also
     

    Attached Files:

  11. l.i.s

    l.i.s Private E-2

    This add will popup under the other most times
     

    Attached Files:

  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I think it's normal. You could use an adblocker which would probably wipe it out, but many websites, including Major Geeks, use these as a source of revenue to help offset costs of running a free website and forums like this.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     
  13. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    The file relates to ASUS. ;)
     
  14. l.i.s

    l.i.s Private E-2

    A very huge thank you for your help.
    All the best, keep up the fantastic work, i admire your work ethic :)
     
  15. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are *most* welcome. :) Safe surfing!
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds