PORN popping up in my 2-year-old's face.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by findbe, Jun 20, 2007.

  1. findbe

    findbe Private E-2

    My problem is probably common and minor : I use a search engine like google or yahoo and click on the results, the page I get is either porn or another undesirable site containing the keyword I put in.
    My daughter is 2.
    I have spent half the night cleaning and recleaning, starting and restarting my pc. Please help!

    Desperate Parisian Housewife
     

    Attached Files:

  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi and Welcome to Majorgeeks


    Sadly by just a Hijackthis log and one that is not run as specified in our guide I will post below may not help as many new malwares hide themselfs from being picked up in hijackthis, but besides that Hijackthis cannot locate all malware its very limited in what it scans for which is why the below guide and logs will give us much info about what malware has infected your PC.


    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.




    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. findbe

    findbe Private E-2

    STILL being redirected to PORN in 2 year olds face

    Dear Geeks,

    I have followed all the instructions you have suggested on your READ & RUN Sticky except that I had trouble running getrunkey.com so I had to repeat the two steps previous.
    Also, I already had ccleaner, search and destroy and counterspy before following your instructions so it had already been run several times along with ad-aware.

    This has not helped however, and I have, it seems, three problems.
    1. When I use a search and click on the first or second result, I "jump" and am "redirect"ed to un unwanted 3rd rate page. These are the "titles" which show up on my history when I check where I am... "jump", "redirect"
    2. If the keyword corresponds, I am constantly taken to a page called "eroson.com" which, to my knowledge, even my husband has never visited.
    3. Somehow, this malware or spyware KEEPS me open and vulnerable to other spyware so I am constantly cleaning my pc, as much as 6 times in a day for the last 3 days but to no avail.

    SO, here are my logs.
    And MAY God, or whichever deity you worship, BLESS YOU for your geeky existence!!!!!

    A desperate housewife struggling with a french language computer in Paris
     

    Attached Files:

  4. findbe

    findbe Private E-2

    2nd attach- STILL being redirected to PORN in 2 year olds face

    Here are the final attachments...

     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: 2nd attach- STILL being redirected to PORN in 2 year olds face

    Please remember to stay in one thread. I merged you back to your original thread.


    It is highly recommended that you start by uninstalling nProtect KeyCrypt which is known for adware.

    Also uninstall the below old Sun Java versions & CounterSpy since we are finished with it.
    J2SE Runtime Environment 5.0 Update 4
    J2SE Runtime Environment 5.0 Update 6
    Sunbelt CounterSpy

    Now just exit Process Explorer.

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
    double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    Now run Ccleaner!

    Now attach the below new logs and tell me how the above steps went.

    1. Avenger
    2. GetRunKey
    3. ShowNew
    4. HJT


    Make sure you tell me how things are working now!

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
    Last edited: Jun 27, 2007
  6. findbe

    findbe Private E-2

    The superheroes save the day once more!

    Thanks so much for the help. It took me some time, but it worked like magic.
    After two days, no sign of any redirection or hijacks.
    Here are the attachments. Let me know if there is anything else I should delete.

    We love you majorgeeks!!

    Desperate Parisian housewife.
     

    Attached Files:

  7. findbe

    findbe Private E-2

    The last one.... for now.

     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did you forget to fix the below line? Try again

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm

    Make sure that you have browsers closed before clicking Fix checked.

    Also it appears that you did not uninstall J2SE Runtime Environment 5.0 Update 6

    Also I had a type in me last message in the part where you created the fixME.reg patch. Please follow that part again and create a new fixME.reg patch and add it into the registry. Also tell me if you receive a success message or not.

    Then attach a new log from GetRunKey.
     
  9. findbe

    findbe Private E-2

    Hi again,

    First, I have actually tried several times to remove the R0 - hsremove before running any of these and it didn't work. I tried again 3 times since I read your reply after closing everything possible, but it still comes back.

    Java Runtime 5.0 update 6 was removed (I could have sworn I removed it, but I guess I got it wrong).

    The fixme.reg was typed in and, this time, I got the "successfully added" message (in French).

    HOWEVER, after having restarted my pc twice, I got nothing from avanger other than "could not zip file", "error code:0". I am attaching the errorlog.

    I guess it's not over till the fat lady sings. :(



     

    Attached Files:

  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That means you are locking the start page with some protection software. More than likely Symantec. Disable those features so you can remove this.


    It did not work. You really should not type it. You really should copy and paste as suggested, however you could have a rootkit like infection here blocking it from being changed. Please run the below.

    WareOut Removal

    Then attach the requested log from FixWareOut and also a new log from GetRunKey.
     
  11. findbe

    findbe Private E-2

    Hello Chaslang,

    As I am at a complete loss as to what you're doing to my pc, I normally try to do exactly as you indicate. Thus, I had pasted the texts for fixme (tells me, again French that the registry was successfully integrated or something like that) and avenger (the same error message: "can not creat zip") as is, but with no success. I have run fixareout and avenger still doesn't work.
    What I don't understand about the post sticky in the "fixwareout" sticky/ thread is the part where I need to reboot into normal mode, since I never set it in safe or msconfig. Do I need to reboot in another mode to run fixwareout?

    Always grateful,

    Mom of 2 year-old.
     

    Attached Files:

  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It looks like the fixME.reg patch worked this time.

    No! I you just need to reboot but into normal mode. When we did not say that, everyone kept asking "do I reboot into safe mode or normal mode"?

    Did you download FixWareOut from the link I gave? It does not seem to be the correct version?


    Now please download F-Secure's BlacklightBeta
    • Download fsbl.exe and save it to the Desktop.
    • Once saved... double click fsbl.exe to install the program.
    • Click accept agreement and Click scan
    • This application may trigger a warning from your antivirus. Let the driver load. Wait for it to finish.
    • If it displays any items...don't do anything with them yet. Just hit exit (close)
    • It will drop a log on Desktop that starts with fsbl....big number
    Please attach the BlackLight log.
     
  13. findbe

    findbe Private E-2

    Porn no longer popping up in 2-year-old's face.

    Hey,

    Good news (I think), fsbl.exe doesn't seem to have found anything!
    (attachment below).

    "Did you download FixWareOut from the link I gave? It does not seem to be the correct version?"

    Well, I downloaded it from the first link in the page you sent me. Should I try the other link?

    Endlessly grateful mother of 2 year-old.
     

    Attached Files:

  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Porn no longer popping up in 2-year-old's face.

    No that should not be necessary!

    Are you still having problmes? If so, please do the below.


    1. Download this file - combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Now attach the below new logs and tell me how the above steps went.

    1. GetRunKey
    2. ShowNew
    3. HJT
    Make sure you tell me how things are working now!
     

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