Shop.apistyle in web address, and Safer browser pop issue.

It would be helpful to know what "it" was. Which browsers are affected?

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and then attach the requested logs to your next reply when you finish these instructions.

 

I need to have the requested logs before I can begin to diagnose and remove any malware. *You know our procedure from your previous threads in this forum.

 

You forgot to first disable UAC as indicated by the Hitman Pro log. Try again.

 

No - you missed my meaning. You have already ran Hitman Pro and its log is fine. It does show that you forgot to disable UAC before you began running the tools. *I need you to do the disable, re-boot, then follow the steps for running MGTools.exe.

 

You're welcome!

You failed to disable your disk emulation software - DAEMON Tools Lite
Go back to Step 4: of the READ & RUN ME FIRST guide and perform that step NOW.

Several tools were not saved to the directories our guide instructed and that will imped our cleanup when it's time.

Now shut down your protection software (antivirus, antispyware...etc) to avoid possible conflicts. *Re-enable them before physically reconnecting to your ISP.

Please re-scan with Hitman Pro and have it delete everything under the heading(s) of

• Malware remnants

..ignore any other findings.
Afterwards, click the Next button.
HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.
After reboot and when you are back in Windows, run another scan with HitmanPro and then attach the latest HitmanPro log.

Now rerun RogueKiller and run a scan. After it finishes the scan, select the Registry tab and then select any of the below that exist and then click the Delete button.

• HKEY_USERS\S-1-5-21-1100236091-195826439-231624034-1001\Software\Microsoft\Windows\CurrentVersion\RunOnce | Application Restart #2 : C:\Users\Scott\AppData\Local\Pokki\Engine\pokki.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side-phishing-detection --enable-file-cookies --disable-sync --disable-breakpad --disable-bundled-ppapi-flash --disable-sync-tabs --disable-speech-input --disable-custom-jumplist --process-per-tab --debug-devtools-frontend="C:\Users\Scott\AppData\Local\Pokki\Engine\inspector" --no-first-run --lang=en-US --disable-component-update --disable-prompt-on-repost --no-startup-window --disable-translate --disable-logging --disable-desktop-notifications --disable-gpu-process-prelaunch --flag-switches-begin --flag-switches-end --restore-last-session [x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x] -> Found
• HKEY_USERS\S-1-5-21-1100236091-195826439-231624034-1001\Software\Microsoft\Windows\CurrentVersion\RunOnce | Application Restart #2 : C:\Users\Scott\AppData\Local\Pokki\Engine\pokki.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side-phishing-detection --enable-file-cookies --disable-sync --disable-breakpad --disable-bundled-ppapi-flash --disable-sync-tabs --disable-speech-input --disable-custom-jumplist --process-per-tab --debug-devtools-frontend="C:\Users\Scott\AppData\Local\Pokki\Engine\inspector" --no-first-run --lang=en-US --disable-component-update --disable-prompt-on-repost --no-startup-window --disable-translate --disable-logging --disable-desktop-notifications --disable-gpu-process-prelaunch --flag-switches-begin --flag-switches-end --restore-last-session [x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x][x] -> Found

Then immediately reboot your PC. Now run another scan with RogueKiller and then attach the newest log.

Now please download Junkware Removal Tool to your desktop.

• Make sure to shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Uninstall this outdated software:
Java 8 Update 31

Now install the current version of Sun Java from:

• Go here for 64 bit OS = Sun Java 64 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.
• Go here for 32 bit OS = Sun Java 32 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.

Make sure that when you install the new version of Java that you uncheck the Install the Ask Toolbar junkware checkbox. You do not want to add the stuff junk that most people consider malware to your PC. Also just in case Oracle changes the Java installation in the future to possible install other junk, uncheck all but just installing Java.

Next do this:
Reset Google Chrome to defaults

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select "Run As Administrator").

Then attach the below logs:

• the JRT.TXT log
• C:\MGlogs.zip
• updated Hitman Pro log
• updated RogueKiller log

Make sure you tell me how things are working now!

 

That was a notice that one of your protection softwares was preventing access to your HOSTS file, which helps prevent browser hijacks.

*How's your machine running?

 

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  
  Code:

  :filefind
  Safer Browser
  :folderfind
  Safer Browser
  :regfind
  Safer Browser

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please attach this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

 

FYI: The below all show in logs from MGTools

 

Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Files
C:\Program Files (x86)\Safer Technologies
C:\Users\Scott\AppData\Local\Safer Technologies\Safer Browser
C:\Windows\tasks\SaferUpdateTaskMachineCore.job
C:\Windows\tasks\SaferUpdateTaskMachineUA.job 
:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@update.safer.com/Safer Update;version=3]
[-HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@update.safer.com/Safer Update;version=9]
[-HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\DefaultBrowser_NOPUBLISHERID\SplashScreen\DefaultBrowser_NOPUBLISHERID!Safer_Browser]
[HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe.FriendlyAppName"=-
[HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe.ApplicationCompany"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\safer.exe]
@="C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\safer.exe]
"Path"="C:\Program Files (x86)\Safer Technologies\Safer Browser\Application"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Safer Technologies\SCUD\packages\Safer Browser]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Safer Technologies\SCUD\packages\Safer Browser]
"id"="Safer Browser"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Safer Technologies\Update]
"LastInstallerSuccessLaunchCmdLine"=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe""
[-HKEY_LOCAL_MACHINE\SOFTWARE\Safer Technologies\Update\Clients\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
"name"="Safer Browser"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Safer Technologies\Update\Clients\{8A69D345-D564-463c-AFF1-A69D9E530F96}\Commands\install-extension]
"CommandLine"=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe" --limited-install-from-webstore=%1"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Safer Technologies\Update\Clients\{8A69D345-D564-463c-AFF1-A69D9E530F96}\Commands\on-os-upgrade]
"CommandLine"=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\39.0.2163.0.86\Installer\setup.exe" --on-os-upgrade --system-level --verbose-logging"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Safer Technologies\Update\ClientState\{8A69D345-D564-463C-AFF1-A69D9E530F96}]
"UninstallString"="C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\39.0.2163.0.86\Installer\setup.exe"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Safer Technologies\Update\ClientState\{8A69D345-D564-463C-AFF1-A69D9E530F96}]
"LastInstallerSuccessLaunchCmdLine"=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AD57F3E7-FFF0-4577-A4F9-DF055A8D12A2}\LocalServer32]
@=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\39.0.2163.0.86\delegate_execute.exe""
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AD57F3E7-FFF0-4577-A4F9-DF055A8D12A2}\LocalServer32]
"ServerExecutable"="C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\39.0.2163.0.86\delegate_execute.exe"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SaferHTML\Application]
"ApplicationIcon"="C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe,0"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SaferHTML\Application]
"ApplicationName"="Safer Browser"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SaferHTML\DefaultIcon]
@="C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe,0"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SaferHTML\shell\open\command]
@=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe" -- "%1""
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Safer_Browser\.exe\shell\open\command]
@=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe" -- %*"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Safer_Browser\.exe\shell\opennewwindow\command]
@=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe" -- %*"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{AD57F3E7-FFF0-4577-A4F9-DF055A8D12A2}\LocalServer32]
@=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\39.0.2163.0.86\delegate_execute.exe""
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{AD57F3E7-FFF0-4577-A4F9-DF055A8D12A2}\LocalServer32]
"ServerExecutable"="C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\39.0.2163.0.86\delegate_execute.exe"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safer Browser]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safer Browser]
@="Safer Browser"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safer Browser\Capabilities]
"ApplicationDescription"="Safer Browser is a web browser that runs webpages and applications with lightning speed. It's fast, stable, and easy to use. Browse the web more safely with malware and phishing protection built into Safer Browser."
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safer Browser\Capabilities]
"ApplicationIcon"="C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe,0"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safer Browser\Capabilities]
"ApplicationName"="Safer Browser"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safer Browser\Capabilities\Startmenu]
"StartMenuInternet"="Safer Browser"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safer Browser\DefaultIcon]
@="C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe,0"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safer Browser\InstallInfo]
"ReinstallCommand"=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe" --make-default-browser"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safer Browser\InstallInfo]
"HideIconsCommand"=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe" --hide-icons"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safer Browser\InstallInfo]
"ShowIconsCommand"=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe" --show-icons"
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Safer Browser\shell\open\command]
@=""C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe""
[HKEY_LOCAL_MACHINE\SOFTWARE\RegisteredApplications]
"Safer Browser"=-
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0EFC504D-2502-45EA-8057-61574D73B20D}"=-
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0EFC504D-2502-45EA-8057-61574D73B20D}"=-
[-HKEY_USERS\S-1-5-21-1100236091-195826439-231624034-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\DefaultBrowser_NOPUBLISHERID\SplashScreen\DefaultBrowser_NOPUBLISHERID!Safer_Browser]
"AppName"="Safer Browser"
[-HKEY_USERS\S-1-5-21-1100236091-195826439-231624034-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\DefaultBrowser_NOPUBLISHERID\SplashScreen\DefaultBrowser_NOPUBLISHERID!Safer_Browser]
"Image"="C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\39.0.2163.0.86\VisualElements\splash-620x300.png"
[-HKEY_USERS\S-1-5-21-1100236091-195826439-231624034-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe.FriendlyAppName"="Safer Browser"
[-HKEY_USERS\S-1-5-21-1100236091-195826439-231624034-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe.ApplicationCompany"="Safer Technologies, Inc."
[-HKEY_USERS\S-1-5-21-1100236091-195826439-231624034-1001_Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\DefaultBrowser_NOPUBLISHERID\SplashScreen\DefaultBrowser_NOPUBLISHERID!Safer_Browser]
"AppName"="Safer Browser"
[-HKEY_USERS\S-1-5-21-1100236091-195826439-231624034-1001_Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\DefaultBrowser_NOPUBLISHERID\SplashScreen\DefaultBrowser_NOPUBLISHERID!Safer_Browser]
"Image"="C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\39.0.2163.0.86\VisualElements\splash-620x300.png"
[HKEY_USERS\S-1-5-21-1100236091-195826439-231624034-1001_Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe.FriendlyAppName"=-
[HKEY_USERS\S-1-5-21-1100236091-195826439-231624034-1001_Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Program Files (x86)\Safer Technologies\Safer Browser\Application\safer.exe.ApplicationCompany"=-
:Commands
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Now click the large button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

 

Any popups now?

 

You're welcome!

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase it, it provide no protection. It do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista, Win 7/8 - it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. Go to the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
7. If you are running Win 7/8, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work through the below link:
   • How to Protect yourself from malware!

Safe surfing!

 

i have no idea of what you're trying to describe. Are you saying that your web pages are being hijacked? Please post a screen capture of what is occurring.

Additional question: Have you right-clicked your Chrome browser shortcut link > chose "Properties" > looked for and edited out any references to shop.apistyle?

 

Please backup Chrome's Bookmarks if you need them and then uninstall Chrome using GeekUninstaller 1.3.3.46. Reboot and then delete the below folders if still present:

C:\Program Files (x86)\Google\Chrome
C:\Users\user name\AppData\Local\Google\Chrome

Now re-install Chrome. Problem solved?

 

Agreed! :-D
Consulting with my colleagues...

 

Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
• Attach that logfile to your next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which are created when running the tool.

Next verify that you have un-installed ALL Google software with GeekUninstaller, deleted all associated program link shortcuts, any affected saved webpages, etc. and performed a cold re-boot before then downloading & installing a fresh copy of Chrome.

 

Did you perform this double-check?

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  
  Code:

  :filefind
  Shop.apistyle
  :folderfind
  Shop.apistyle
  :regfind
  Shop.apistyle

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please attach this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

 

The Title of this message has the name wrong. See the image file posted. It is api.shopstyle.com

 

everyone82

Please run this corrected search with SystemLook instead.

 

Are you having any problems when you use other browsers?

Please review the following link and perform Steps 1&2.
Fixing browser and search engine redirection/hijacking problems

Any improvement?

 

Please put copies of the below two files into a ZIP file and attach the ZIP to your next message.

C:\Users\Scott\Desktop\Google Chrome Canary.lnk
C:\Users\Scott\Desktop\Google Chrome.lnk

 

Yes I want a copy of any of those link files that still exist. Frequently the link files are hacked to cause issues similar to what you are seeing.

 

That link file is clean. Is Chrome the only browser where you have seen this problem? Are you still seeing it? Before we started uninstalling things and deleting files and folder, we need to know if it really is still happening.

Also you said you don't use other browsers but previous logs showed Firefox and also showed it as having been changed by Safe Browser.

 

Well there is nothing showing in you logs anywhere so there are only three options:

1. It is related to the websites being accessed.
2. It is Chrome!
3. Your DNS server is the problem. Are you using the default DNS suggested by your ISP?

If uninstall Chrome and leave it uninstalled (as a test only) and only use Internet Explorer do you still have a problem?

 

Okay! Let us know what happens.

 

You're welcome. Okay then let's give at least another day with only having Internet Explorer just to be a little more sure.

And then before we reinstall Chrome ( at some point ) we will delete any files and folders left over from it first to make sure that it is not something that is simply hanging around waiting to be reused by Chrome again.