mcafee install problems

hi guys, my mcafee 12month has recently expired, ive just joined sky broadband and they provide a free mcafee
when i tried to uninstall my old one i got a script error page
would i like to debug, yes or no
i cant remember the exact message now
every time i got as far as this the uninstaller froze leaving my pc unusable
so ive been thru my search and deleted everything mcafee
now ive tried to install my new mcafee and i get this error message
error
a runtime error has occured
do you wish to debug
line: 209
error: activex component cant create object: 'scripting.dictionary'

yes or no (boxes appear)
if i press no, the computer will freeze
if i press yes it opens

just in time debugging
please select a debubber

possible debuggers - new instance of microsoft script editor

then theres a tick in the checkbox to 'set the currently selected debugger as the default'

do you want to use the selected debugger?
yes or no boxes

i select the yes box

ms script editor opens and a popup appears from it

step into remote procedure call

process:
[3444] C:\Program Files\McAfee.com\Shared\mghtml.exe

i select ok box and i get this attached screenshot of ms script

please help
i cant use my pc
cheers guys
carl

 

First, I would run the McAfee Consumer Product Removal Tool here http://www.majorgeeks.com/download.php?det=5420

Then download and install Windows Script 5.6 for Windows XP here http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&displaylang=en

Restart and try the McAfee installation again.

Steve

 

nice one mate ill do that and get back to report once its done
cheers carl

 

:O :O :O :O :O
problem solved i think
mcafee is now installing
nice one mate
that new script program?
is that the one which has sorted the error?
without me knowing?
cheers
carl

 

yes problem solved many thanx mate
carl

 

Good job Carl.

Probably a combination of things, but the Windows Script certainly helped. Glad you got it sorted.

Steve

 

comp seems to be running better all round, im wondering whats actually at fault
ive noticed a folder full of old prefetch files saved on my d:\ drive which i moved when i had a major virus a while back, i should put them back in there and see if it cures the never ending list of faults ive been having with the pc
is there any tests or tools i can use on windows script to check for faults?
carl

 

thanx for info guys, im gonna do what u recommended
but first i have another problem
mcafee has found 2 viruses
iloba i think
mcafee wouldnt delete, quarantine or clean them, ive been onto mcafee support and they told me to download and run 'sdat' to scan the pc from dos
which ive done
and it hasnt found the virus
ive also got a process called regscan running and eating up my memory
yarrrrrgggghhhhh
im running mcafee adaware and spybot in safe mode to see if that will sort it
if not ill start a new thread on it
it seems the mcafee supplied by sky broadband isnt worth the the price of the free cd its supplied on confused
this is never ending
:cry:cry:cry:cry:cry
im fed up of creating folders full of files in the hope of sorting the comp out
all it seems like im doing is getting the thing to run worse and worse
who was it who said laptops were a nightmare last night in the chat rooom
your wrong
at least u can throw a laptop out the window without too much effort
but this thing is a drain on my physical and mental strength
spybot has just found zlob.videoactivexobject running in safe

carl

 

yes ive just started on that read me first thing
im running mcafee in safe mode again just before i continue and i will start a new thread as u suggest
thanx
carl

 

Hey Matacumbie,:major
You are genous man.
this is realy work.


Thnx man