Possible Malware issues

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Amahal420, Jun 27, 2015.

  1. Amahal420

    Amahal420 Private E-2

    Hello,

    My cpu is having some issues that seem to be typical of those infected with malware. I also have family members who download things from unknown sources because, well, they never learn their lesson. The cpu is slow going from application to application, the boot speed is slow, the internet speed is slow (and every other device in the house greats great speed), the cpu often freezes or slows to a crawl.

    I have attached the 5 logs from the READ ME FIRST post, hopefully the info contained within those logs can help identify some problems.

    Cheers,
    Aman
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there :)

    Re run Hitman and have it remove all that it finds.




    [​IMG] Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:

    • [Suspicious.Path] (X64) HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce | {90120000-0030-0000-0000-0000000FF1CE} : C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H [7][x][x][x][x][x] -> Found
    • [Suspicious.Path] (X64) HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce | {90120000-006E-0409-0000-0000000FF1CE} : C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H [7][x][x][x][x][x] -> Found
    • [Suspicious.Path] (X86) HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce | {90120000-0030-0000-0000-0000000FF1CE} : C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H [7][x][x][x][x][x] -> Found
    • [Suspicious.Path] (X86) HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce | {90120000-006E-0409-0000-0000000FF1CE} : C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H [7][x][x][x][x][x] -> Found
    • [Suspicious.Path] (X64) HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\RunOnce | {90120000-0030-0000-0000-0000000FF1CE} : C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H [7][x][x][x][x][x] -> Found
    • [Suspicious.Path] (X64) HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\RunOnce | {90120000-006E-0409-0000-0000000FF1CE} : C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H [7][x][x][x][x][x] -> Found
    • [Suspicious.Path] (X86) HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\RunOnce | {90120000-0030-0000-0000-0000000FF1CE} : C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H [7][x][x][x][x][x] -> Found
    • [Suspicious.Path] (X86) HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\RunOnce | {90120000-006E-0409-0000-0000000FF1CE} : C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H [7][x][x][x][x][x] -> Found
    • [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\0254471435071884mcinstcleanup (C:\Windows\TEMP\025447~1.EXE -cleanup -nolog) -> Found
    • [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\0254471435071884mcinstcleanup (C:\Windows\TEMP\025447~1.EXE -cleanup -nolog) -> Found
    • [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\0254471435071884mcinstcleanup (C:\Windows\TEMP\025447~1.EXE -cleanup -nolog) -> Found
    Place a checkmark next to each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.




    Download and run OTM.


    Download OTM by Old Timer and save it to your Desktop.

    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Paste the following code under the [​IMG] area. Do not include the word Code.

    Code:
    :reg
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    "{90120000-0030-0000-0000-0000000FF1CE}"=-
    "{90120000-006E-0409-0000-0000000FF1CE}"=-
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large [​IMG] button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Re run RogueKiller (just a scan) and attach log.
    Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running!
     
  3. Amahal420

    Amahal420 Private E-2

    Hi K13,

    Thanks for the super quick reply. I had no problems completing the requested tasks. Its hard to tell because I haven't been using the CPU too much, but things do seem to already be running more smoothly and with less kinks (though that could just be in my head). I've attached the next round of logs.

    Cheers,
    Aman
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're most welcome. :) The logs look good. Ready for final steps?
     
  5. Amahal420

    Amahal420 Private E-2

    Yes sir, by final steps do you simply mean the last steps in the READ ME FIRST post?

    Aman
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Here are final steps: :)


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     
  7. Amahal420

    Amahal420 Private E-2

    Awesome.All done. Thanks so much. CPU is running so much smoother now.
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. :) Safe surfing!
     

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