about:blank - all removal methods failed!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by KateriTyre, Jun 21, 2004.

  1. KateriTyre

    KateriTyre Private E-2

    Hiya - great forum. Hopefully you can help.
    about:blank has its vice-grip on my machine: Windows XP, IE6 sp1
    I have tried many different methods for removal including Adaware, Registry Cleaner, Spybot, SpyDoctor, Pccillin, online virus scan from BitDefender, HijackThis, CWShredder, etc...

    Nothing has worked so far. Additionally, upon starting up in "normal" mode (vs. safemode) , after 2 minutes (independent of activity) my system totally freezes. I have to hardboot to shutdown.

    Here is my latest HijackThis log. Please let me know if there is any other information I can provide to help trouble shoot. There are so many conflicting methods out there right now, I am at the point where I need some direction. Urgency would be awesome - since I work from home, and I am unable to work right now!

    Thanks! -kateri:

    Logfile of HijackThis v1.97.7

    Scan saved at 10:22:34 AM, on 6/21/2004

    Platform: Windows XP SP1 (WinNT 5.01.2600)

    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\Explorer.EXE

    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    C:\Documents and Settings\Kateri Tyre\My Documents\My Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\KATERI~1\LOCALS~1\Temp\sp.html

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\KATERI~1\LOCALS~1\Temp\sp.html

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\KATERI~1\LOCALS~1\Temp\sp.html

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\KATERI~1\LOCALS~1\Temp\sp.html

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\KATERI~1\LOCALS~1\Temp\sp.html

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\KATERI~1\LOCALS~1\Temp\sp.html

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

    N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com"); (C:\Documents and Settings\Kateri Tyre\Application Data\Mozilla\Profiles\default\nwj60u36.slt\prefs.js)

    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CNetscape_UK.src"); (C:\Documents and Settings\Kateri Tyre\Application Data\Mozilla\Profiles\default\nwj60u36.slt\prefs.js)

    O1 - Hosts: 172.16.3.125 ind.uhc.dev #PRE

    O1 - Hosts: 172.16.3.125 employer.uhc.dev #PRE

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit

    O4 - HKLM\..\Run: [NvMixerTray] C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe

    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

    O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe

    O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe

    O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe

    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

    O4 - HKLM\..\Run: [PestPatrolCL] c:\PROGRA~1\PESTPA~1\PestPatrolCL.exe c:\

    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"

    O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"

    O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run

    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q

    O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\PROGRA~1\PANICW~1\POP-UP~2\POPUPS~1.EXE"

    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

    O4 - Global Startup: InterCheck Monitor.LNK = C:\Program Files\Sophos SWEEP for NT\ICMON.EXE

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

    O9 - Extra button: Research (HKLM)

    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_42.cab

    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab

    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38117.3407523148

    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

     
  2. TaLoN

    TaLoN Private E-2

    I got this from this thread:
    http://www.majorgeeks.com/vb/showthread.php?t=34789&highlight=homepage

    there are many other threads to that may help
    http://www.majorgeeks.com/vb/showthread.php?t=34941
    http://www.majorgeeks.com/vb/showthread.php?t=35033&highlight=homepage
    http://www.majorgeeks.com/vb/showthread.php?t=35100&highlight=homepage

    some even have links to each other
     
  3. TaLoN

    TaLoN Private E-2

    open Hijack This
    click on the config
    click on the main
    what does it say is your default page?
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to run the DLL-Fix program TaLon has quoted from one of my other threads and post the info from it hear. There is a hidden DLL causing all the problems and we need to find it.
     
  5. heaterjuice

    heaterjuice Private E-2

    It may be in the system restore folder, atleast that is what i have been told.
     
  6. Jamiko

    Jamiko Sergeant

    The program you refer to is gone:

    The DLLFix used to fix the new strand of about:blank made by CoolWebSearch has been pulled down by the creator Shadowwar. He claims that there are too many bugs for it to remain public so he has taken the fix down though he assures us that he will be making a new, more stable version soon.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your right Jamiko! There are some suggestions on that link for manual removal that could be tried and also a program called About:Buster that may be useful.

    So Kate, try the info at that link or give the attached version I had of DLLFIX a try.
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Oops! It was too big to attach. It's about 410kb. Just send me a Private Message with an email address if you want to give the DLLFix program a try. I'll send you the version I have.
     

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