no ip address

i have xp home, i recently moved and now i cant get on line with the same isp. i have managed on a couple of occasions, but after leaving computer turned off for a day or so i have no connection again. i have turned off the firewall and looked at the settings for the lan connection. unpluged modem and rebooted cputer.i have tried a repair and it says the network did not assign a network address. ip address is the default 169. i have tried ipconfig,release, renew. and still fails. at my previous location i had a wireless router installed for a laptop? suddenlink tells me its a windows issue.. any help would be appreciated. kris

 

just the other day i had them on phone twice with little luck, so you say call them back again?

 

ok we'll do,

 

didnt work , refered me to microsoft

 

when i got back home this morning from fire station, after leaving my modem off for over 24 hours my internet came on after pluging it back up. something seems to be blocking it from communicating through the modem? if i shut it down i think it will not get back online. the nic card shows to have no conflicts and working properly

 

yes, no router any longer

 

when i talked to them they said on several occasions that my modem was visible and had good signal strength. i even hooked up my laptop and was able to get on line. but the other PC would not.