Laptop freeze/slowdown issues

My laptop slows down and freezes randomly. When it gets to that point the mouse courser will be spinning indication that the system is busy. What should take less than a second takes forever but if left for 10 - 20 minutes will still be executed...eg open folder or close a window.
I have just done a scan disk with "attempt to recover bad sectors" but it still happens...it used to fix the slowdowns for a while.

I'm wondering if this this is a bad hard drive but would like to see if there are other steps i can take to see if there is another solution rather than dumping the laptop (im not gonna replace the drive)

 

I believe you missed the dxdiag attachment. its all in there.

 

Anyways...here is some of what Belarc Advisor came up with:

Operating System System Model
Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: German (Germany)
Installed: 01.06.2013 12:07:19
Boot Mode: Legacy BIOS in UEFI (Secure Boot not supported) SAMSUNG ELECTRONICS CO., LTD. RF511/RF411/RF711 13HX
System Serial Number: HL9Z93BBA00137
Enclosure Type: Laptop
Processor a Main Circuit Board b
2,20 gigahertz Intel Core i7-2670QM
32 kilobyte primary memory cache
64-bit ready
Multi-core (4 total)
Hyper-threaded (8 total) Board: SAMSUNG ELECTRONICS CO., LTD. RF511/RF411/RF711 13HX
Serial Number: 123490EN400015
Bus Clock: 100 megahertz
UEFI: American Megatrends Inc. 13HX.M038.20110729.SSH 07/29/2011
Drives Memory Modules c,d
1475,59 Gigabytes Usable Hard Drive Capacity
980,66 Gigabytes Hard Drive Free Space

KNY WLUFWTQVG SCSI CdRom Device [Optical drive]
TSSTcorp DVDWBD TS-LB23D [Optical drive]

SAMSUNG HN-M101MBB [Hard drive] (1000,20 GB) -- drive 0, s/n S2RQJ9KB802870, rev 2AR10001, SMART Status: Healthy
SAMSUNG HN-M500MBB [Hard drive] (500,11 GB) -- drive 1, s/n S2RSJ9DBA08563, rev 2AR10001, SMART Status: Healthy 8104 Megabytes Usable Installed Memory

Slot 'ChannelA-DIMM0' has 4096 MB (serial number 45530500)
Slot 'ChannelB-DIMM0' has 4096 MB (serial number 9F4D0500)
Local Drive Volumes


c: (NTFS on drive 0) * 390,84 GB 126,70 GB free
d: (NTFS on drive 0) 584,64 GB 386,94 GB free
e: (NTFS on drive 1) 500,11 GB 467,02 GB free

* Operating System is installed on c:
Network Drives
None discovered

 

I had this issue a while back. I backed up all my important stuff onto an external hard drive and then reset the laptop to its factory settings, then put all stuff back on. It worked like a charm. I'm not sure if all or even most laptops can be reset like this though. Good luck!

 

ok i will give it a try. how long does it usually take? i remember running sfc /scannow a few month back and it got stuck a file and wouldn't go past it. that has been fixed though.

 

Never mind. It finished in just a few minutes. It said:

"Windows resource protection found corrupt files but was unable to fix some of them."

The log is 3mb and too big to upload here but i believe i got the part where it couldn't fix the file. Here if anyone wants to download the full report (CBS-Copy.log): http://s000.tinyupload.com/index.php?file_id=00425345954731110152

Remember i said sfc /scannow and my antivirus would hang up on a specific file a while ago? Well it is the same file listed in the report below Syncreg.dll. Back then scandisk seemed to have fixed it. Also not sure why there is amd stuff on an intel system.

POQ 141 ends.
2015-03-27 09:09:57, Info CSI 0000033c [SR] Verify complete
2015-03-27 09:09:57, Info CSI 0000033d [SR] Repairing 1 components
2015-03-27 09:09:57, Info CSI 0000033e [SR] Beginning Verify and Repair transaction
2015-03-27 09:09:57, Info CSI 0000033f Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-msf_31bf3856ad364e35_6.1.7600.16385_none_04782099750e6ed7\Syncreg.dll do not match actual file [l:22{11}]"Syncreg.dll" :
Found: {l:32 b:fLVSaUawX7UtOmHvXEiskXolQzz+1hpLcgzOCJS1zAI=} Expected: {l:32 b:CoKkdTASAnkafBD5ePlS6rfbFGpwLU6mfiTiyYvBljg=}
2015-03-27 09:09:57, Info CSI 00000340 [SR] Cannot repair member file [l:22{11}]"Syncreg.dll" of Microsoft-Windows-MSF, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-03-27 09:09:57, Info CSI 00000341 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-msf_31bf3856ad364e35_6.1.7600.16385_none_04782099750e6ed7\Syncreg.dll do not match actual file [l:22{11}]"Syncreg.dll" :
Found: {l:32 b:fLVSaUawX7UtOmHvXEiskXolQzz+1hpLcgzOCJS1zAI=} Expected: {l:32 b:CoKkdTASAnkafBD5ePlS6rfbFGpwLU6mfiTiyYvBljg=}
2015-03-27 09:09:57, Info CSI 00000342 [SR] Cannot repair member file [l:22{11}]"Syncreg.dll" of Microsoft-Windows-MSF, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-03-27 09:09:57, Info CSI 00000343 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2015-03-27 09:09:57, Info CSI 00000344 Hashes for file member \??\C:\windows\System32\Syncreg.dll do not match actual file [l:22{11}]"Syncreg.dll" :
Found: {l:32 b:fLVSaUawX7UtOmHvXEiskXolQzz+1hpLcgzOCJS1zAI=} Expected: {l:32 b:CoKkdTASAnkafBD5ePlS6rfbFGpwLU6mfiTiyYvBljg=}
2015-03-27 09:09:57, Info CSI 00000345 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-msf_31bf3856ad364e35_6.1.7600.16385_none_04782099750e6ed7\Syncreg.dll do not match actual file [l:22{11}]"Syncreg.dll" :
Found: {l:32 b:fLVSaUawX7UtOmHvXEiskXolQzz+1hpLcgzOCJS1zAI=} Expected: {l:32 b:CoKkdTASAnkafBD5ePlS6rfbFGpwLU6mfiTiyYvBljg=}
2015-03-27 09:09:57, Info CSI 00000346 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\windows\System32"\[l:22{11}]"Syncreg.dll"; source file in store is also corrupted
2015-03-27 09:09:57, Info CSI 00000347 Repair results created:
POQ 142 starts:

 

1. All the dates in that log are from when i ran it.
2. I can't delete CBS.log. It is not an accessible file as its locked in by windows. I had to copy/paste it before i could open it.

 

ok got it

 

ok cool. I may have to wipe C: and use my recovery partition to reinstall windows as i don't have a cd.

Thanks for the help