New Member

I am new to Major Geeks and not sure why I get myself in a mess trying to get my laptop running correctly with compatible software to remain virus/malaware free. I have been ripped off hundreds of dollars first by buying a ASUS K55A-RBR6 laptop made in China and the worst support ever and after purchasing $60 restore disks. I had to to restore this several times due to BSOD with internal repair thing then finally returned my laptop before my 1 year warranty was over which I sent the restore disc with laptop as the disc #'s did not match my laptop. I spoke with ASUS support prior to sending and they were aware of why I was also sending the disc.
4 weeks later I got my laptop back in a shotty box with no padding to protect it in route but I did not get disc returned? I got the run around around, sent a complaint to BBB but ASUS did not respond to either. They replaced the HHD but I again ran into BSOD so I looked for computer help and found 247techies (Claim 30 or 60 day $ back which that was a lie and Paypal refused to take off charges even though I called 247techies the next day to tell them my laptop was not booting up) they talked me into 1 year remote support for about $200, after they did a adware scan and put a remote program, which I was unaware of under programs which I could not remove and had to pay $300 to another computer support Geeks on Site to come to my home to fix the unresponsive laptop 1 day after 247techies "fix" ,Geeks on site spent 7 hours fixing this thing. I agreed to the monthly scans or deep cleans for $24/month. but I feel I can download the programs I need from this site compatible with this laptop.
But I have no idea what to download and how to send you the data if I need help and if I am unable to fix any thing I would rather donate to people who are generous to offer assistance. I am tired of people who rip others off or offer services that do not stand by the claims listed on there websites. I have worked since age 14 and never ripped anyone off so it really upsets me that this internet age is full of greedy selfserving lowlifes that take advantage of computer dummies like myself. I think I will buy a Mac when this ASUS gives out.
I want to send the specs of my laptop but how do I send it?