nav 2005 auto protect disabled.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Jackt, Feb 20, 2006.

  1. Jackt

    Jackt Private E-2

    hello fellow mj's,

    recently i was downloading something on one of the crack websites and i accidently accepted the file from them which was on autosend. (ofcourse which i was not supposed to). now all my antivirus has been disabled.
    --nav 2005 gives me a msg that norton has encountered an internal problem.
    -- on double clicking on windows firewall it says due to unexpected problem i cant access the settings.

    obvioulsy some malware is the cause. the bright side is i think i know wat the problem is dont know how to solve it. i found a registry entry in local machine-- microsoft--security centre. ( i think that is the cause).

    now wat can i do to solve it. if i am not on right track is there another way or an easied way to solve this problem?


    tyia..

    JT
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Guess that shows you it's best to stay legit eh? ;)

    Let's start by running general cleaning procedures..


    [​IMG] Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    [​IMG] Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    [​IMG]After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    [​IMG] Downloading, Installing, and Running HijackThis
     

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