Wave volume control turning down auto and invisible pop-ups

Welcome to Major Geeks!


I need to ask some questions before we continue.

1. Do you have any drives that has a non-windows installation on them?
2. Are all drives NTFS formatted?
3. Do you have any non-standard or special MBRs which can occur from companies like Dell or HP who frequently install additional partitions used for recovery partitions in lieu of giving CD/DVDs?
4. Is any program like Grub ( see:http://www.gnu.org/software/grub ) being used?
5. Is drive-encryption being used?
6. Are any drives external USB pen drives or external hard drives being used?
7. VERY IMPORTANT: Do you have all important data backed up? You really should do this before continuing since we will need to rewrite your MBR to fix this and while most times this can be done without any problem, these infections can react badly and that could result in a PC not being bootable. You really don't have much choice though since these infections are too dangerous to your security to leave on a PC.

 

Hmmm? You really don't know if you or anyone else uses external type USB drives on this PC?



Now if you have important data backup up and understand the above warning - please do the following:

• Click Start, Run then copy and paste the below into the Run box and click OK.

"%userprofile%\Desktop\remover.exe" fix \\.\PhysicalDrive0

• Now reboot your PC and after reboot continue with the below instructions.
• Disable System Restore on all drives.
• Look for the below folder and if if it sill exists, delete it.
  • C:\System Volume Information\Microsoft

Now follow the directions in the below link for running MGtools It also explains possible reasons for not being able to run MGtools

• Using MGtools

Attach the C:\MGlogs.zip file.

Make sure you tell me how things are working now!