Malware has locked me out of everything. Please help!

Try this in normal mode or safe mode with networking if it fails.:

http://www.dougknox.com/xp/file_assoc.htm

Scroll down to the ninth fix in the list the EXE File Association fix.

Failing that you will need to try the below in normal mode, then if not then in safe mode.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click and choose Run as Administrator

You only need to get one of them to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

1. Rkill.exe
2. Rkill.com
3. Rkill.scr
4. Rkill.pif

Once you've gotten one of them to run then try to immediately run the following.

Now download and Run exeHelper from Raktor

• Please download exeHelper to your desktop.
• Double-click on exeHelper.com to run the fix.
• A black window should pop up, press any key to close once the fix is completed.
• A log file named log.txt will be created in the directory where you ran exeHelper.com
• Attach the log.txt file to your next message.

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Now run this: Using Malwarebytes Anti-Malware

Now run this: Using MGtools


Now you need to attach (See: HOW TO: Attach Items To Your Post ) the below logs created while running the above scans

• exeHelper log
• Malwarebytes Anti-Malware log
• MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.

 

Yes just continue on with what you can

 

Yes please.

 

Yes by all means perform a reboot and then let MalwareBytes update, re scan and let it fix what it finds.

Then move onto using MGTools.exe and attach the C:\Mglogs.zip and the newest log from MBAM regardless of whether it found anything or not after the update....

 

Good.

One relates to Nvidia, the other is more than likely malware. No, your reg cleaner should not be used to "fix this.

The log from running MGTools.exe will not be found in the MGTools folder, as mentioned if it did produce a log then the zipped file will be located directly on your C Drive.

Yes I would like for you to run combofix as per the instructions in the Read and Run me first procedures. Except the only difference being is that we will run it after first renaming it. Rename combofix.exe to kestrel.com before double clicking on it, on your desktop.

Attach the C:\combofix.txt log into your next reply please. We will see what happens with this step before returning back to MGTools again.

 

Do you know what the below file relates to? Can you right click it and see what information can be gleaned from the properties?

And what is this for?

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

File::
c:\windows\Pfudev.bin

DirLook::
d:\documents and settings\jason mcdonald\Local Settings\Application Data\{1350C321-BDDF-4E67-8416-40AFA3380114}
d:\documents and settings\jason mcdonald\Local Settings\Application Data\faaulraek

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now try to run MGTools.exe but before doing so let's rename it to 123.com.

If successful please attach the C:\Mglogs.zip, otherwise just attach the combofix log for now.

Don't forget to answer any questions that I asked you and also tell me how the machine is running now.

 

Ok, let's do this:

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

FileLook::
d:\documents and settings\NetworkService\Application Data\wpcalv.dat

File::
d:\documents and settings\jason mcdonald\Start Menu\Programs\Startup\kill.bat

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now I want you to have another attempt at running 123.com (MGTools) this time in safe mode. Attach the C:\Mglogs.zip if successful, otherwise, try the below:

Download and run OTL
Download OTL by Old Timer and save it to your Desktop.

• Double click on OTL.exe to run it.
• Under Output, ensure that Minimal Output is selected.
• Under Extra Registry section, select Use SafeList.
• Click the Scan All Users checkbox.
• Click on Run Scan at the top left hand corner.
• When done, two Notepad files will open.
• OTL.txt <-- Will be opened
• Extras.txt <-- Will be minimized
• Please post the contents of these 2 Notepad files in your next reply as well as the log from combofix.

 

Trend Micro HijackThis 2.04 Final

Download hijackthis, run it by completing a system scan and saving a log file, and attach the log it creates if successful.

 

Do a system scan with HJT and place a checkmark next to the following lines:

Click on fix once you have them both selected and then exit HJT.

Now try this:

Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.
GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.


attach logs if successful.

Now rescan with HJT and save a log file. Attach that also.

 

Now as I was working up another fix for you, I have just spotted that you have been working with me and one of our own malware fighters here who also works at another forum!

You will be creating much confusion by working in two seperate forums for yourself, me, schrauber, not to mention that it is a waste of resources. Please choose where you wish to work at, and leave a note for whoever you decide not to work with.

I realise you admitted this in your first post but I wasn't sure if you meant a friend of yours was helping you.

Thanks
Kestrel13!

 

Okay, fair enough. Then we will continue on later, as I am spending some time with my Father now. I'll post back with a fix later on this evening.

 

1. First of all, let's have you rename kestrel.com back to combofix.exe and 123.com back to MGTools.exe.

2. Why are you not using any anti virus currently?? I see remnants from you once using avg8 which I will get rid of at the same time as removing some malware with combofix.

3. Please go to Add/Remove programs and uninstall the following software:

• J2SE Runtime Environment 5.0 Update 4
• Java(TM) 6 Update 18
• Java(TM) 6 Update 7

4. Before we continue you need to put this machine into normal start up mode by using msconfig.

5. Now we never did try SUPERantispyware so now I want you to download and install it. Run it as per the instructions in the Read and Run Me first procedures.

SUPERAntiSpyware - running & getting a log



6. Now we need to use ComboFix to remove some malware and kill off old avg remains.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

SecCenter::
{17DDD097-36FF-435F-9E1B-52D74245D6BF}
Driver::
AvgLdx86
AvgTdiX
avg8emc
avg8wd
File::
c:\progra~1\AVG\AVG8\avgwdsvc.exe
c:\progra~1\AVG\AVG8\avgemc.exe
c:\windows\system32\drivers\avgldx86.sys
c:\windows\system32\drivers\avgtdix.sys 
C:\WINDOWS\cctcsq48.ini
c:\windows\system32\avgrsstx.dll
D:\Documents and Settings\jason mcdonald\Local Settings\Application Data\313856482
D:\Documents and Settings\jason mcdonald\Local Settings\Application Data\P4s1N5
D:\Documents and Settings\All Users\Application Data\313856482
D:\Documents and Settings\All Users\Application Data\P4s1N5
D:\Documents and Settings\jason mcdonald\Templates\P4s1N5
Folder::
c:\progra~1\AVG
d:\documents and settings\jason mcdonald\Local Settings\Application Data\{1350C321-BDDF-4E67-8416-40AFA3380114}
d:\documents and settings\jason mcdonald\Local Settings\Application Data\faaulraek
d:\documents and settings\All Users\Application Data\avg8
Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"avg8wd"=-

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

7. Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

8. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this & also attach the log from running SUPERantispyware.

9. Tell me how the machine is behaving now.

 

For the Java problem you can try this:

JavaRA 1.15

Otherwise you will have to hit up the software forum for advice.

Now use windows explorer to find and delete the below bold file.

• d:\documents and settings\NetworkService\Application Data\wpcalv.dat

• Please double-click OTL.exe to run it.
• Click on the CleanUp! button at upper Right corner. When you do this a text file named cleanup.txt will be downloaded from the internet. If you get a warning from your firewall or other security programs regarding OTL attempting to contact the internet you should allow it to do so. After the list has been download you'll be asked if you want to Begin cleanup process? Select Yes.
• This step removes the files, folders, and shortcuts created by the tools I had you download and run.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

Install some anti virus

 

We do not accept donations as such, but if you wish to show your appreciation you could purchase some geekwear

Now SUPERantispyware and Malware Bytes are NOT anti virus. Even if paid for they are only anti spyware applications so you need to choose something else for AV. In our how to protect yourself from Malware link we have many reccommendations or you can post in the software forum regarding this.

You're welcome for the help. Safe surfing!