NERO13349\Toolbar.exe - WIN32/ToolBar.AskSBar application

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by XSnPX, Jul 26, 2008.

  1. XSnPX

    XSnPX Private E-2

    Hi pros :)

    I had to unfortunately use your wise knowledge to remove a problem i am unable to deal with recently again. Last time you helped me and it worked brilliantly :)

    My NOD32 anti virus has captured the following :
    Local Settings\Temp\NERO13349\Toolbar.exe - Win32/Toolbar.AskSBar application

    and it is unable to clear it..

    Please find below my Hijack file :) Thank you.

    Logfile of HijackThis v1.99.1




    Thank you in advance for any help broght forwards.

    kindest regards

    Ben. :)
     
    Last edited by a moderator: Jul 26, 2008
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide


    Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode
     
  3. XSnPX

    XSnPX Private E-2

    Hi there,

    I have performed all scans as mentoned in the READ ME file.

    I still have this Win32 infection. It does not seem to create any problems but for peace of mind would like it gone - my anti virus NOD32 just leaves and does not perform any cure.

    location of file:- C:\Programs\Nero-7.8.5.0_eng_update.exe »RAR »Toolbar.exe - Win32/Toolbar.AskSBar application

    I have attcahed all the necessary files as well in this post and the next

    thank you very mich once again! and if anything does pop it not right just let me know -- Thank you.

    regards

    ben
     

    Attached Files:

  4. XSnPX

    XSnPX Private E-2

    and the last one :)
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Is that the only thing that is being reported?

    Have you used windows explorer to find and delete that file?
     
  6. XSnPX

    XSnPX Private E-2

    Hi Tim,

    Thank you for your reply -

    I did not just delete the file as i was told not to mess with Win32 by using the delete option. Should i just then delete it ? :eek:

    Thx
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please tell me the exact full path ...your first post indicated it was in the local settings/temp folder. Now it is also in the program files and system 32 files? Did you not run the scans? MalwareBytes and or Superantispyware should have found and deleted them.

    Please attach the logs that are requested in the Read and Run instructions.
     
  8. XSnPX

    XSnPX Private E-2

    Hi there,

    I did all the scans as in the read me help thread, and attcahed all the logs in there..

    I then did a nod32 scan and it found it again here..

    C:\Documents and Settings\Mr Benoit Panissie\Desktop\Personal Folders\Programs\Nero-7.8.5.0_eng_update.exe »RAR »Toolbar.exe - Win32/Toolbar.AskSBar application

    I went to the folder this morning to check it out and I could not find it so it seems to have been taken care of somehow..

    I have since made a another NOD32 scan and it has not found anything.. lol

    I think its all sorted now - is there anything i should worry about in the scans i attcahed?

    thank you once more.

    Ben.
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I did not see anything else in the MGLogs....

    Your logs look clean.

     

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