Trojans in AVG vault, Winsock errors, cannot remove

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No! You must complete all instructions in the READ ME and attach all the other logs requested and then a HijackThis log from a properly installed and renamed HijackThis can be attached. HijackThis is the last item we request and it should not be run until all other steps have been completed.

Here is the required procedure.
Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis​

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy - only for Windows XP, 2K, & NT users
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

I understand your pain but problems like may also not be due to malware and the only way we can say for sure is by seeing the logs.

If you don't attach logs, I still cannot say one way or another what is going on.

I don't know what you mean. You have to provide specifics. At this point we still don't even know what Windows OS you are using since you have never given us any specific inforamtion.

You mean processes not files. Again if you don't give specifics (like what processes) I cannot comment. You may be just terminating valid system processes or other processes from valid software.

That's just a cookie and cookies are not problems. If you are blocking all cookies in your firewall or within your browser, it will slow down your surfing and will also make it difficult to properly access many websites.