1 month old laptop would like to optimize

I bought a Levono laptop ( I think I got a good price?) it's about a month old, but I really would love to optimize it to run at the best it can be.

I would like to get rid of programs I don't need, I have no idea what is what. I also need to know what I need to do to start up.

How to make the fan stop blowing very hot, I thought this computer would not run hot like this. And video will run choppy at times.

I notice that Mozilla Firefox crashes over and over again, so am using Opera and Chrome with no problems.

I would will welcome any suggestions. I am one that needs step by step instuction, and may ask questions as to why so I gain a basic knowledge.

Basic computer info: Operating system

Processors
Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
Cores
4
Threads
8
Family
198
Revision
15363
L1 Cache
Level
3
Type
Data
Size
32.00 KB
Associativity
8 way Set Associative
L1 Cache
Level
3
Type
Instruction
Size
32.00 KB
Associativity
8 way Set Associative
L2 Cache
Level
4
Type
Unified
Size
256.00 KB
Associativity
8 way Set Associative
L3 Cache
Level
5
Type
Unified
Size
6.00 MB
Associativity
12 way Set Associative
Memory
System memory
Total physical memory
8.00 GB
Maximum supported memory
32.00 GB
Page files
Total size
1.25 GB
Page file C:\pagefile.sys
Location
C:\pagefile.sys
Size
1.25 GB
Motherboard
System board
Manufacturer
LENOVO
Product
20238
BIOS
Vendor
LENOVO
ReleaseDate
10-20-2014
BIOS
79CN50WW(V3.09)
SMBIOS
Version
2.7
Video card
Intel(R) HD Graphics 4600
Card memory
2.03 GB
Provider
Intel Corporation
Card version
10.18.10.3304 09-09-2013
Sound card
Conexant SmartAudio HD
Driver provider
Conexant
Driver version
8.65.3.53 08-20-2013

Microsoft Windows 8.1
Build number
9600
DirectX version
11
Windows directory
C:\windows
System directory
C:\windows\system32

Base score
5.9
Processor subscore
8.1
Memory RAM subscore
8.1
Graphics aero subscore
5.9
Gaming graphics subscore
5.6
Primary disk subscore
5.9
Assessment state
Valid
Assessment date
02/11/2015 15:02
Windows update
Automatic updates
True
Last checked
04/08/2015 18:17:49

Remember go easy on me, not that savy but will learn quick ( I hope)
Thanks!

 

If you are having overheating and Firefox crashes, there is certainly something wrong with that laptop. Choppy video could be due to a lousy internet connection (everybody, me included, doesn't have a super-fast one).

Since it's just a month old, I would take the thing back to wherever you bought it and insist it be fixed or replaced under warranty. Getting rid of all the bloatware and unnecessary junk on it might help, but also might not and you would've wasted your time.

 

Umm, what makes y'all think the issue is caused by bad hardware?

If IE and Chrome are working as expected, don't the Firefox/Flash problems need ruling out first?

OP, exactly which Lenovo model do you have?

Is there an AMD/ATI or nVidia graphics fitted alongside the Intel built-in to the main CPU?

 

It wouldn't hurt to ask for the temps from the BIOS or HWiNFO64 either

A munged attempt at optimising, installing generic drivers, a bad choice of 'tweaking' software - there are many user side things that can cause a raise in temperatures.

 

I bought my computer directly from Levono, and would like to first see if my temp is running hot at times because of bloatware, and getting rid of and disabling what I don't need before contacting them again.

As I stated before, my chrome and Opera are working well on my laptop, Firefox keeps crashing, I am now leaning toward an issue with Firefox now.

I can't tell what is safe to remove and not safe to remove with the pre-installed programs, and I also need help with shutting off what is not needed during startup.

What is a recommended, reliable temp monitoring download to see what temps I am running? I had seen a program Core Temp, but from what I have read is it use to be great, but now is bogged down with adware/malware.

Just let me what I need to do for you to help, and please keep in mind I am using windows 8 and can't figure out this horrible operating system.

Thanks
Gloria

 

I use HWiNFO64, when it starts, I select the box for 'Sensors only': http://www.majorgeeks.com/files/details/hwinfo64.html

In the screenshot on the download page, you will only see the rightmost window, lots of info on the hardware, voltages and temperatures. It will log as you use it, the columns will record min, average, max.

Once you've put the notebook through it's paces with normal tasks (ignore Firefox for now, let's get a baseline first), and then take some screenshots that show the full data, crop and save them and then attach them to a reply: http://forums.majorgeeks.com/showthread.php?t=86880

Don't forget - it's a notebook, not a laptop - it needs some air circulating around it to enable effective cooling, hard surfaces are best, duvet's are out :major

 

Gloria, download Speccy. It will show the temperatures of the Motherboard, CPU, and HDD or SSD.
Take a screenshot and post it. Trying to optimize and/or uninstall any programs that was bundled is not a good idea.

BTW If you truly believe there's a problem with the PC, your best option is to return it, as mentioned by other members. Afterall, you do have a Warrantee. And certain rights, depending on where you live.

http://www.majorgeeks.com/files/details/speccy.html

 

I went with Eldon's suggestion, I only posted the temps. There is a link it gave me with full info, but I am not sure if it shows too much of my private info.


Summary
Operating System
Windows 8.1 64-bit
CPU
Intel Core i7 4700MQ @ 2.40GHz: 73 °C
Haswell 22nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
LENOVO INVALID (U3E1): 76 °C
Graphics
Generic PnP Monitor (1366x768@60Hz)
Intel HD Graphics 4600 (Lenovo)
Storage
931GB Seagate ST1000LM024 HN-M101MBB (SATA): 42 °C

 

The temps etc only show one figure, without any baseline (min - max) or any indication as to what was happening during the logging period. Try to follow my instructions from #13, no private info is displayed, only enough hardware details will be shown so that we can make a reasoned assimilation of what is going on internally.

 

Those temperatures are to high. As a reference, look at my PC's info as per Speccy.

Operating System
Windows 7 Ultimate 32-bit
CPU
Intel Celeron 430 @ 1.80GHz 50 °C
Conroe-L 65nm Technology
RAM
3.00GB Dual-Channel DDR3 @ 398MHz (6-6-6-15)
Motherboard
ASRock G41M-VS3 (CPUSocket) 35 °C
Graphics
E1941 (1366x768@60Hz)
Intel G41 Express Chipset (ASRock)
Storage
74GB MAXTOR STM380215A ATA Device (ATA) 38 °C
Optical Drives
SONY DVD RW DRU-840A ATA Device
Audio
VIA High Definition Audio

musksnipe,
Speccy does show Services & Processes but, it's less than ideal. Task Manager as suggested by you, should suffice.

Gloria,
As the laptop (which should not be used on your lap) is just 1 month old, speak with Lenovo.

 

I don't think anyone has yet asked whether there is any possibility that the laptop doesn't have sufficient ventilation. It's important that nothing should be obstructing the vents when in use, as can easily happen say when using it sitting up in bed.

 

I appreciate your help, I am going to do the requested steps but my son and I have been down with this nasty flu. Thanks.