0xc000000f

i have an asus laptop running windows 8. upon starting i get a bsod with the following error.
0xc000000f
a required device is not connected or can't be accessed.

i did find a site on solving this error for a toshiba laptop, but it is not working for the asus. the bios is just different enough that maybe i am missing something.

anyway, is there hope for this error without reinstalling? i really don't want to lose the personal files.

thank you

whril

 

Perhaps this provided you have a Windows 8 disk or know someone who runs 8 and can create a System recovery disk for you. (If you are running 8.1, the other person must also be running 8.1; if your install is 64 bit, the other person must also be running a 64 bit install).
http://www.bleepingcomputer.com/forums/t/524188/blue-screen-error-0xc000000f/

 

i believe i do have a disc. if i use the automatic repair will it keep the personal files?

smile
whril

 

I don't run Windows 8 and I've never used Windows Repair in Windows 7. (I make images and use them to restore).
I suspect it fixes the booting problem and doesn't touch your files but I'm not 100% positive.

More on Automatic Repair
http://www.techrepublic.com/blog/wi...the-windows-8-automatic-repair-feature-works/

 

There needn't be any risk of of this, whatever you decide to do. BACK THEM UP!

 

i wasn't able to access the files to make a copy of them but they were saved during the refresh.
i have since backed up. somethings it does not pay to wait another day for!
thank you for your help and pointing me in the right direction.
smile
whril