Rogue Killer and HitmanPro crashes PC

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by darron, Jul 13, 2012.

  1. darron

    darron Private E-2

    HELP

    I keep trying to post logs and description of my pc problems caused by roguekiller and hitmanpro.

    EVERY time I try I get the 'cannot display the web page message'
     
  2. darron

    darron Private E-2

    Ha I see that worked - now why cant I post logs etc? are they to big to post - lets try breaking it down a bit into smaller chunks?
    Hi
    Not sure if this is in the right forum but I'm trying to do this logically and maintain a logical sequence - if I'm not doing this right someone please tell me!
    I've run the malware removal procedures exactly as directed but I'm still having serious problems.
    I have installed and run CCleaner.
    When I ran RogueKiller it ran for a little while then my PC crashed/ rebooted.
    I tried this twice in case the first instance was related to anything else but it had the same effect.
    When I ran HitManPro my pc crashed / rebboted immediately and I got the following message.

    the system has recovered from a seriuos error.
    Error signature

    BCCode : c4 : BCP1 : 00000081 BPC2 : 863E63D0 BPC3 : 0000000C
    BPC4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 768_1

    D:\DOCUME~1\Darron\LOCALS~1\TEMP\WER8dd8.dir00\Mini071312-01.dmp
    D:\DOCUME~1\Darron\LOCALS~1\TEMP\WER8dd8.dir00\sysdata.xml

    Anyone got any ideas cos I'm totally "@:*&$!
     
  3. darron

    darron Private E-2

     
    Last edited by a moderator: Jul 13, 2012
  4. darron

    darron Private E-2

    I cant seem to be able to post the log for roguekiller as it seems to be too big - everytime I try to post it something goes belly up?

    Heres the MBAM log in case thats any use.
    Malwarebytes Anti-Malware 1.62.0.1300
    www.malwarebytes.org
     
    Last edited by a moderator: Jul 13, 2012
  5. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

  6. darron

    darron Private E-2

    OOOPS Sorry LauraR
    my mistake
    I'll try to do it right this time :-o
     
  7. darron

    darron Private E-2

    OK I THINK I've got the hang of this now? :-o

    Attached are the log files for MBAM and Rogue Killer (not sure if it's complete because the application crashed my PC before it completed.

    HitManpro also completely crashed my PC the moment it started so it hasn't been possible to get a log for it?
    Any ideas anyone?:cry
     

    Attached Files:

  8. thisisu

    thisisu Malware Consultant

    Welcome to MajorGeeks, darron :)

    Continue on with the rest of the instructions. If certain tools do not run, don't worry about it but keep going through the entire process.

    We still need to see you attempt MGtools. Read => Using MGtools

    Also explain, in detail, what types of malware problems you are experiencing that prompted you to start this process.
     

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