Can't use laptop due to some kind of virus

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by monkeyboy_82, Apr 28, 2011.

  1. monkeyboy_82

    monkeyboy_82 Private E-2

    I downloaded a file which was virus hecked and cleared. Oh no not clear at all.
    Something has taken over my laptop bigtime. I turn it on and on the win 7 load up screen i receive a message i believe to be in malay (indonesian) and an email address. silent_cracker@yahoo.co.id and an OK button.

    Hit ok and win 7 loads. No desktop just black screen, then 2 cmd windows open, saying that the network interface is not open would i like to do this now y/n. notepad window , titled boot.exe all info in foreign language. Notepad window, titled explorer.exe again all info in foreign. Google chrome window with 2 tabs open both saying "you're at risk" The name D-Cracker is also mentioned. Also i have managed to check the permissions in the notepad files and they have been changed so that i have no user rights!
    I tried rebooting into safemode but that just turns black screen with continuos poping up on cmd windows. I have tried booting from kasperskys disk rescue 10, it boots but when i run the scans it fails everytime and also the update databases fails everytime. I wouldn't normal be that bothered it's just i have 2500 pics of my family on there that i want to atleast try and save. I have to say this seems to be quite an impressive hack/virus!

    Please just ask for any other info that maybe useful.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your best bet at this point might be to try to save your photos and data files using UBCD4Win.

    Then once you have everything saved, do a clean install.
     
  3. monkeyboy_82

    monkeyboy_82 Private E-2

    Thanks i will look into this.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  5. monkeyboy_82

    monkeyboy_82 Private E-2

    Hi thanks for all your suggestions. I managed to save all my imported stuff using an xp live cd. I have sinve formated the hdd but now i can't seem to install windows. I have been trying to install xp home edition as i can't find my original vista disk which was the os installed when i purcased then laptop. I get all the way through and then it comes up with random error messages.

    I have also repeatedly tried the ubcd4win disk and that too goes all the way until it comes up with a checksum error saying that the checksum does not match. It will however let me install Zorin but it's linux and im not used to that.

    Any suggestions
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to post in the software forum for assistance with that issue. My suggestion would be to contact the computer manufacturer and request an install disc. The other thought is to make sure you are not having a hard drive issue.
     

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