Hello, Newbie here

Hi All,

I am aprehensive as to what to post about my problem atm - do not want to go against any rules.

Mostly I am posting to see if I can possibly rid myself of Freerides. I managed to uninstall it a month ago, but now it has not only put itself back on my PC, but it is hiding now. Malwarebytes did not find it, but I know it is there because the icons are back.

All attempts to rid myself of this has failed.

Any help would be greatly appreciated.

Wendy

 

Thank you for your reply, DavidGP. I tried to load the Revo Uninstaller, but I get a popup box that says "connection failure". I am definitely connected to the internet via Cox....

I am pretty sure how I got this malware (or whatever it is). I called Cisco months ago asking for assistance as to how to install my new wireless router. I do not think whoever I called was legitimate. They said they could walk me through the process, AND, help me fix errors on my PC. They connected remotely (after trying three times - initial warning), then I watched what they did - first thing was to delete Malwarebytes, then out of nowhere comes Freerides. After that I turned my PC off because I did not think they were helping and might be a scam. Since then, I managed to uninstall the thing, but as of last night, it is back, but now hiding (I know it is back because when I first turn on my PC I see it in my toolbar, but then it goes incognito once the PC is completely up.).