Win32.FraudLoad.edt Help

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by soonercntry, Aug 25, 2009.

  1. soonercntry

    soonercntry Private E-2

    Win32.FraudLoad.edt: [SBI $7312D32F] Type library (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\TypeLib\{E24211B3-A78A-C6A9-D317-70979ACE5058}

    This thing is pissing me off! :guns

    I need help
     

    Attached Files:

  2. soonercntry

    soonercntry Private E-2

    Spybot can't fix this because it's still in use (in memory). Even if I run it at start-up it is running and can't be deleted. Grrrrrr.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:


    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  4. soonercntry

    soonercntry Private E-2

    1st issue so far:

    Can't remove "Weather Services" from my Program Files.

    I looked via Explorer and couldn't find it either. I don't think this is The Weather Channel's program that causes problems sometimes. Is it maybe an imposter.
     
  5. soonercntry

    soonercntry Private E-2

    All log's attached, I believe. I actually followed instructions this time.
     

    Attached Files:

  6. soonercntry

    soonercntry Private E-2

    Dbl Post
     
  7. soonercntry

    soonercntry Private E-2

    Actual Hijack Log attached.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Don't need it! It is already in MGlogs.zip which is why we state only attach MGlogs.zip and do not attach anything seen in the MGtools folder.

    You forgot to attach the log from SUPERAntiSpyware. Please attach it.


    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Matt\Start Menu\Programs\>IMVU\Run IMVU.lnk (file missing)
    O18 - Filter: x-sdch - (no CLSID) - (no file)
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)

    After clicking Fix, exit HJT.


    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


    Now attach the below log:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: Sep 14, 2009
  9. soonercntry

    soonercntry Private E-2

    I know it's probably overkill, but I've run SuperAntiSpyware prior to coming to this sight. I'm attaching all 4 logs from the past month. Maybe that will give you just another piece of the picture.
     
  10. soonercntry

    soonercntry Private E-2

    HELP!


    Okay, I did as told. After Combofix did it's thing, the computer restarted, but would only boot into SafeMode - which I'm in now. Once in SafeMode Combofix finished doing what it started. I am attaching the log from when it finished.

    I also ran MGTools while in SafeMode, but got the following error:

    C:\WINDOWS\System32\cmd.exe
    HLVDD.DLL. An installable Virtual Device Driver failed DLL initialization. Choose 'Close' to terminate the application.

    I chose 'Ignore' and moved on.


    I have a pit in my stomach now. :)
     

    Attached Files:

    Last edited: Sep 4, 2009
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please explain exactly what happens when you try to boot in normal mode. Nothing that was remove should have anything to do with impacting how your system boots. The things we fix were not even malware. They were just left over unncessary items.
     
  12. soonercntry

    soonercntry Private E-2

    It actually started up fine 2 restarts later. I don't exactly know what I'm dealing with now. I believe that you helped me eliminate the malware issues.

    I just know that my system is running slower than normal and I can't use some programs that I once could use, even after uninstalling and reinstalling them... which is an entirely different issue for a different forum - perhaps.

    One program is a design/cutting program for a Vinyl Cutting machine. The others are any that I try to use to burn DVD's. Either of these when an operation is launched (Cutting or Burning) make my computer completely freeze up. It doesn't matter how long I leave it alone, I have to restart it before I have any functionality.

    I just assumed that part of my problem was malware/viral to begin with... computer over-working due to resources being used by unwanted programs, etc.
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There really weren't that many issues to begin with and the ones that were remove were nothng major.

    I suggest you post in the Software Forum for these problems. The only other thing I would suggest based on your comment about your system running slow would be to uninstall McAfee and see what happens. If that has no change, you can just reinstall it.

    Not based on your logs which are clean.



    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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