cd dvd not listed under mycomputer

Discussion in 'Hardware' started by bnose, Sep 24, 2004.

  1. bnose

    bnose Private E-2

    I have a problem the cd ans dvd rom are not listed under the computer. when I go to the devise manager it says,

    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    is this a driver problem or what I can not find the drivers for these. I am runnning xp and have all the updates I believe. can some one help me out. how do I fix this problem.

    thanks
     
  2. mcadam

    mcadam Major Amnesia

    check that the cd and dvd rom are both connected properly, and that the jumpers are set correctly (i.e. there is a master and a slave). also, check the exact names of your drives by going start >right click my computer >properties >hardware >device manager. Then go to www.driverguide.com and it'll most likely have the drivers (you do have to sign up for it but it's free.) failing in that, do a google search and it should most likely have it, or go to the manufacturer's website and they should have the drivers for you to download.
     
  3. bern

    bern Sergeant


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