userinit and many other problems

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mare73, Aug 7, 2008.

  1. mare73

    mare73 Private E-2

    Hello guys and & girls,

    yesterday I had some problems with my PC regarding userinit.exe.

    I did some cleaning, replaced the userinit.exe file and at least I can log in (I could not log in before).

    But I still have many problems with this PC and I hope that MajorGeeks will help me :eek: rolleyes.

    Here is the list of what is wrong with my PC:
    1. when windows loads up I get an error message saying that windows could not find c:/windows/system/wpx120.cpx - I think it has something to do with userinit.exe or wsaupdater.exe :wave

    2. i cannot load regedit.exe and the ALT+CTRL+DEL doesn't work...message saying Task Manager disabled by Administrator.....never happened before :confused

    3. safe mode does not work...I can only boot windows in normal mode :cry

    I attached a HijackThis log.
    Thanks.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow all of the below instructions!


    First download HostsXpert and then follow the below steps.
    • Unzip HostsXpert.zip
    • It will create a folder named HostsXpert in whatever folder you extract it to.
    • Run HostsXpert.exe by double clicking on it.
    • Click the Make Writeable? button.
    • Click Restore Microsoft's Hosts File and then click OK.
    • Click the X to exit the program
    Now follow the steps in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:

    1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
  3. mare73

    mare73 Private E-2

    Thank you a lot chaslang.

    I did everything as explained and I think that the problems are gone.

    My log files are attached.

    Thanks again. :) :clap
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are clean but you copied the wrong version of userinit.exe onto your PC. The version you copied is not the correct one for WinXP SP2. You should try to get the correct file or just consider updating to SP3.


    Now we need to cleanup some items from running ComboFix.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    If you are not having any other malware problems, it is time to do our final steps:
    1. You can uninstall SUPERAntiSpyware now.
    2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combo-fix" /u
        • Notes: The space between the combo-fix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combo-fix folder from combofix.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     
  5. mare73

    mare73 Private E-2

    thank you very much for your help

    i did everything you said and now my pc is clean

    thanks again
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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