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IOBit Software
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| Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs. |
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#1
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I am using windows 7, and starting yesterday I have been unable to install or uninstall ANYthing. In fact I cannot access anything that requires admin rights. There is only one account on my laptop, and it is an admin account. I cannot access services, system restore, regedit, or UAC. I have tried downloading various fixer files/programs, but I cannot launch them because unknown files require admin acknowledgement. I can still run programs that are already installed like firefox and my various games. I do not get error messages (except once), things just dont run, or the process starts and just spins.
I am fairly certain the problem is occurring around the consent.exe process., and at one point I had the infamous "Too many files are in use by 16 bit programs" error. |
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#2
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>> I am using windows 7, and starting yesterday I have been unable to install or uninstall any thing. In fact I cannot access anything that requires admin rights. flamewolf393 << |
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#3
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I cannot access system restore as that requires admin access. I have avira, and it says I am clean. I am unable to install any other malware programs because installing requires admin access.
Cant do step 6. The change permissions button requires admin access. I kinda see a pattern developing her... |
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#4
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Boot into safe mode and login using the hidden admin account. You will need to know the password you used when you set up the computer.
__________________
eeepc Xandros Easy Mode Aspire 722 7 HomePremium |
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#5
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I have tried that. There is not a hidden admin account. Mine is the only account on the computer. The store I bought it at set up the accounts for me, asking what I wanted for name and password, I am thinking they screwed something up and disabled the default admin account.
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#6
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Windows 7 disables the built in Administrator account by default. Go into safe mode with command prompt. Then type the following command.
net user administrator /active:yes Reboot the computer. Edit: sach2's answer is better than mine. ![]() Last edited by tgell; 04-29-12 at 15:12.. |
| The Following User Says Thank You to tgell For This Useful Post: | ||
sach2 (04-29-12) | ||
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#7
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The hidden admin account is disabled by default in Win7.
Try going to the Start menu and type in cmd into the Search box but don't hit enter. When you see cmd.exe in the search results right click it and select Run as Administrator. Then paste net user administrator /active:yes into the command prompt and then close the cmd window. Logoff and see if the Administrator account is now visible on the Welcome screen. Also take a quick look at C:\Users folder and see if there are any strange named folders like instead of just having a folder for your username like John, if there is a folder named something like John.00001 also. That would indicate a corrupted user profile. Last edited by sach2; 04-29-12 at 15:11.. Reason: Didn't see tgell's response. |
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tgell (04-29-12) | ||
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#8
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Well thats one step closer, now how do I find out what the password is for the default admin account? The "reset password" option says its need removable media... Btw I had to use tgell's way since I CANT run things as admin.
This default account has never been active before, so it's not like I just forgot the password, one has never actually been set for it. I am hoping that there is just a default password. Last edited by flamewolf393; 04-29-12 at 22:31.. |
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#9
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Does it take just leaving it blank and hitting enter?
Do check C:\Users for an oddly named folder with your username to help determine if your original profile is corrupt. |
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#10
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Nope, and theres only default, my account, and public.
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#11
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Not sure if this would work but try this at the command prompt.
net user administrator * This will prompt for a new password. When you say public account do you mean guest account? Did you create an account called public? If you did not then I would think this may be a malware issue. |
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#12
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I think the OP means C:\Users\Public, C:\Users\Default
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#13
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Thanks _nullptr. lol AADD strikes again.
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#14
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Well, I have gained access to the default admin account, also made a new admin account just to be safe, and managed to get the malware tools I wanted installed and running, but I still cannot access any of the admin tools like UAC, or the right click -> run as admin command, and the scans only found a couple minor items. So I am still stuck.
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#15
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I would go to the Malware Removal Forum and attach the appropriate logs as listed in the sticky posts. They may find something that was missed. If not, come back here and we will continue on.
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