Steps Complete...Need to check logs (Vundo Removal Content)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by StuckinaGroove, Jun 2, 2007.

  1. StuckinaGroove

    StuckinaGroove Private E-2

    This is my first post & I've been working on this for the past few days (these scans take forever!) Coincidentally I got the Vundo/WinAntiVirus2006 Trojan last week when I downloaded and installed PokerStars.

    Attached are the logs... I need to see if someone in here will check out these logs real quick and confirm there are no more issues! Thanks!!

    ...the other 3 are on their way (ShowNew, HJT, & VundoFix logs)
     

    Attached Files:

  2. StuckinaGroove

    StuckinaGroove Private E-2

    ...here are the remaining logs. Hope I have everything. Also seems like there's no problem anymore, but just wanted to submit these to make sure!

    Thanks again & just wanted to say this forum is a lifesaver.
     

    Attached Files:

  3. StuckinaGroove

    StuckinaGroove Private E-2

    I NEED HELP!! (Maybe the title was wrong)

    I know we aren't supposed to bump our threads-- but I've noticed quite a few other threads getting support, feedback and help. When I look at how many views my logs have... only the vundofix and HJT logs have 1 view. Is there something I am missing or not doing correctly or is everything fine with my machine. I appreciate the support, just didn't know if I might have left something out???
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: I NEED HELP!! (Maybe the title was wrong)

    Welcome to Major Geeks!

    Let's begin by removing a left over service from the now uninstalled Symantec Antivirus.
    • Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    • On the page that opens, scroll down to SymWMI Service
    • then right click the entry, select Properties and press Stop Service.
    • When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
    • Click OK until you get back to Windows.
    • Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
    • At the lower right, click on the Config button
    • Then click the Misc tools button
    • Select Delete an NT Service
    • Copy/pasteSymWSC into the box that opens, and press OK
    • If you receive any error messages just ignore them and continue.
    • Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.
    Now uninstall the Sunbelt CounterSpy trial since we are finished with it now!
    Also uninstall the below
    LiveUpdate 2.6 (Symantec Corporation)
    Norton WMI Update

    Continue by downloading two tools we will need

    - Process Explorer

    Extract it to its own folder somewhere that you will be able to locate it later.

    Make sure you have rebooted in Normal Mode (do not open any other processes)

    Make sure that one and only one Internet Explorer browser is opened up

    - Run Process Explorer

    In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

    Once you see this screen click on each instance of any of the below DLL files (if found) and then click the kill button.
    jnjytcaw.dll
    After you have killed all instances of any of the above DLLs under winlogon click ok.
    (If you do not find these DLLS, just continue on.)

    Next double click on explorer.exe and again click once on each instance of any of the below DLL files (if found) and then click the kill button.
    jnjytcaw.dll

    After you have killed all instances of any of the above DLLs under Explorer click ok.
    (If you do not find these DLLS, just continue on.)

    Next double click on iexplore.exe and again click once on each instance of any of the below DLL files (if found) and then click the kill button.
    jnjytcaw.dll

    After you have killed all instances of any of the above DLLs under iexplore click ok.
    (If you do not find these DLLS, just continue on.)

    Now just exit Process Explorer.

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O2 - BHO: (no name) - {10850997-1AD5-4AFC-9419-C6565300AE18} - C:\WINDOWS\System32\ddayv.dll (file missing)
    O2 - BHO: (no name) - {2432F099-F8E2-43C9-B765-3AF002FFC6A7} - (no file)
    O2 - BHO: PsapiAnalyzer Object - {6D7D5679-4E81-430C-9C18-75FE169F1D07} - c:\windows\msagent\sap.dll (file missing)
    O2 - BHO: (no name) - {9B8DB546-47DF-441A-BBFA-B532DB00F66D} - C:\WINDOWS\System32\ddayv.dll (file missing)
    O2 - BHO: 0 - {9CDDFD79-BCA3-4F72-AFB1-C8F56A085D04} - (no file)
    O2 - BHO: (no name) - {CD3447D4-CA39-4377-8084-30E86331D74C} - C:\WINDOWS\System32\jnjytcaw.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [vs2T3tR] gpkskrnl.exe
    O4 - Startup: Download Plus.lnk = C:\Documents and Settings\Owner\Application Data\DownloadPlus.exe
    O4 - Startup: TA_Start.lnk = C:\Documents and Settings\Clayton\Local Settings\Temp\TICHD003.exe
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/27f2a2fbcf9d921b4422/netzip/RdxIE601.cab
    O20 - Winlogon Notify: ddayv - C:\WINDOWS\System32\ddayv.dll (file missing)
    O20 - Winlogon Notify: yayxxww - yayxxww.dll (file missing)

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
    double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    Now run Ccleaner!

    Now attach the below new logs and tell me how the above steps went.

    1. Avenger
    2. GetRunKey
    3. ShowNew
    4. HJT


    Make sure you tell me how things are working now!

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  5. StuckinaGroove

    StuckinaGroove Private E-2

    Re: I NEED HELP!! (Maybe the title was wrong)

    It won't let me delete: The service you entered is system-critical! It cannot be deleted!

    All I can do is click ok then it takes me back to the config window...

     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: I NEED HELP!! (Maybe the title was wrong)

    That is not true and I did say to ignore error messages and continue. Please complete the steps.
     
  7. StuckinaGroove

    StuckinaGroove Private E-2

    Re: I NEED HELP!! (Maybe the title was wrong)

    The 2 following posts have the new logs attached... I'm pretty sure everything is ok... haven't had any pop-ups and system is moving a lot smoother and quicker. Thanks-- please let me know if you see anything in the logs!

     

    Attached Files:

  8. StuckinaGroove

    StuckinaGroove Private E-2

    Here is the HJT log... Also, what programs can I delete now that everything is under control?? Do you reccommend me keeping EZTrust Firewall/Anti-Virus or upgrading to something else?? Thanks for your time.
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You have one left over to fix with HJT. Fix the below line:

    O2 - BHO: (no name) - {CD3447D4-CA39-4377-8084-30E86331D74C} - C:\WINDOWS\System32\jnjytcaw.dll (file missing)


    This is covered in my final steps below.

    If you pay to keep this program updated and you are happy with it, then keep it. If you don't keep it updated (due to cost) or you are not happy with it then check out the tools in the How to protect your self link gievn below.


    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, and the C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you run Avenger, you can delete all files related to Avenger now.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    9. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  10. StuckinaGroove

    StuckinaGroove Private E-2

    Appreciate all your help!!!
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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