computer really slow at start up and shut down

Ok I have read and run everything on the read me first page. Please help

 

I need the logs from the two online scans from the READ ME.

 

Inline log attached!

 

Please see the below threads on how to install and run Spy Sweeper and Ewido Anti-Malware. After you ran both programs, attach the logs to your next post along with a fresh HJT log from normal mode.

• Running Spy Sweeper...
  
  
• Running Ewido Security Suite ...

 

Okay here are the three logs. Funny when ever I tried to click a link on my laptop, or manage attachments, the page just froze, so I am doing this form my (ugh) mac

 

Please look in Add/Remove Programs for the following and uninstall them if found:

Ewido

Spy Sweeper

Now scan with HijackThis and check the boxes for the following entries:
( Make sure ALL browser windows are closed when you click FIX )

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavili on&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlidOfficeUpdate?clid=1033

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c =Q305&bd=pavilion&pf=laptop

O15 - Trusted Zone: http://www.comcast.net

Again, make sure ALL browser windows are closed when you click FIX.

Next, run CCleaner to clean up cookies and temp files.

Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.
Note: Remember to get all updates before doing the scans.

Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:

• Temporary Files
• Temporary Internet Files
• Recycle Bin

And Click OK.

After you complete the above, REBOOT and let me know how things are running.

 

Will get to it right away.....one question I have Notrton system works installed and was wondering if the anti virus, firewall and others could be bogging the system down

 

Every Norton product will slow down a machine, they are all resource hogs.

 

things are running smoothly with a few exceptions.......cant get itunes to open, and should I drop the norton stuff, and if so what do i add for virus protection......and do i need to kep the windows firewall

thanks for your help

 

Post this in the Software Forum.

Personally I would ditch anything Norton but that's your decision. I personally recommend AVG AntiVirus.

No, the windows firewall is not good enough, I personally recommend ZoneAlarm Free Edition.

See this article on How to Protect yourself from malware!

 

Okay dropped norton added AVG Free and ZOne Alarm
I am starting to experience a lot of freaky things like my IE toolbar changing and wierd key functions. Ran CC Cleaner, Ran Ad Aware Ran Spy Bot her is a new HJT log please anyoone have an Idea

 

Norton is still on your system, you can't run Norton Internet Security with AVG and ZoneAlarm. This is a huge no no!

Running more than one firewall or antivirus will cause conflicts on your computer. You need to get rid of everything and have ONE firewall and ONE antivirus.

 

I thought I got rid of it

 

Not a good combination.

 

ok now what do i get rid of all those

 

Start by getting rid of the firewalls and antivirus propgrams. You should only run one of each because running more will cause problems on your computer.