Burning Movies - Computer Shuts Down!!!

Discussion in 'Hardware' started by baby__acs, Jun 22, 2008.

  1. baby__acs

    baby__acs Private E-2

    Hi Everyone...
    I have burnt movies up until last week using Nero Vision 5. I got Vista on my hp Pavilion dv6000. Since last week, every time I follow the same procedure as before to burn movies, I select avi file then click next, configure titltes, etc. it starts burning and soon later, maybe 5/10 mins later computer shuts down. It's happened many times. Last night I even trieed restoring pc thinking there was a Registry issue, something conflicting with the program... Restore didn't work out, I selected 2 different dates and it won't let me restore. So........... I downloaded another program "convertxtodvd", but same thing happened: computer shut down a few mins after starting burning movie.
    Any ideas would be greatly appreciated......
    Thanks
     
  2. akhilles

    akhilles First Sergeant

    Could be overheating or the psu is dying/malfunctioning. Open the case up and blow the dust out with a can of compressed air from walmart. Find here or google "speedfan". Look at the cpu temp while you recreate the same symptom.
     
  3. sosaman

    sosaman Sergeant Major

  4. Trussman

    Trussman Private First Class

    Has anyone by chance done any changes in the power saving mode in the last week or so, like setting it to hibernate, go into stand by or turn off hard drive after a certain amount of time.

    Just a thought
     
  5. dlb

    dlb MajorGeek

    Those are all great ideas and suggestions. Since the same thing happens using 2 different programs (NeroVision and ConvertX) we know it is probably not a software problem. Check the temps as suggested; video encoding is a very resource intensive task and can really be a work out for a PC so it may be over-heating. Failing hardware can cause spontaneous shut downs also; faulty RAM, dying CPU, failing hard drive.... run some diagnostics on your RAM (I like this one http://www.majorgeeks.com/Microsoft_Windows_Memory_Diagnostic_d3955.html it will create a bootable floppy or ISO image to burn to create a bootable CD; boot to it and press T for the extended tests; run at least 3-4 passes). Visit your hard drive maker's web site and download and run their diagnostic; use the advanced/extended tests....

    Good luck!
     
  6. baby__acs

    baby__acs Private E-2

    thank you all for responding, that was quick!!
    Im checking now on the cpu temperature however i would think that if that's the case the computer would be doing the same when i use different applications as well not just when i try burn a dvd?
    The other thing is, when hp health runs. it has been telling me i need a new battery for laptop... would that have anything to do?
     
  7. baby__acs

    baby__acs Private E-2

    I used that Hardware Monitor but I don't know whats normal or not, here are the results:
    - ACPI temperatures
    THRI 40C (103F) 40C (103F) 40C (103F)
    - INTEL MOBILE CORE 2 DUO
    CORE #0 50C 49C 61C
    CORE #1 50C 49C 58C
    - HITACHI
    HDD 48C 48C 49C
    sorry on the previous one, I accidentally hit enter

    thank you all
     
  8. baby__acs

    baby__acs Private E-2

    Trusmman- nobody has done any changes or gone into safe mode... Im the only one that uses this laptop and I have made no changes at all. Thank you
     
  9. dlb

    dlb MajorGeek

    Those temps seem a bit high, especially 61!!! I'm going to assume you took these readings at idle (meaning the PC wasn't really doing anything other than just sitting there). If it's that warm at idle, there's a VERY good chance that it is getting too hot when encoding a DVD. Try running a different program that will put some stress on your CPU and memory; a graphics benchmarking program is good. You can also run a memory diagnostic as I suggested earlier. Bootable ones are better (IMHO) because they have exclusive access to the memory, but the Windows based ones are good too. Here's some links to some programs that should be helpful:
    3D benchmark apps-
    http://www.majorgeeks.com/3DMark03_Build_360_d1712.html
    http://www.majorgeeks.com/3DMark05_d4376.html
    http://www.majorgeeks.com/AquaMark3_d2105.html
    CPU benchmark apps-
    http://www.majorgeeks.com/CPU_Free_BenchMark_d5944.html
    http://www.majorgeeks.com/CPU_Math_Mark_d123.html
    http://www.majorgeeks.com/CrystalMark__d5547.html
    More benchmark programs- http://www.majorgeeks.com/downloads4.html
    Memory diagnostics-
    http://www.majorgeeks.com/AleGr_MEMTEST_d3257.html
    http://www.majorgeeks.com/MemScope_d5601.html (bootable)
    http://www.majorgeeks.com/Memtest86_d4226.html (bootable)
    http://www.majorgeeks.com/MemTest_d350.html
    http://www.majorgeeks.com/OCCT_d5612.html
    Many others available here http://www.majorgeeks.com/downloads26.html
    PC stability tools-
    http://www.majorgeeks.com/CPU_Stability_Test_d215.html
    http://www.majorgeeks.com/CPUCooL_d214.html (realtime monitoring of RAM/CPU/HD usage)
    http://www.majorgeeks.com/DiskSpeed32_d1073.html
    http://www.majorgeeks.com/HeavyLoad_d2786.html
    There's a TON more great free programs here: http://www.majorgeeks.com/downloads7.html
    Essentially, we are trying to replicate the problem you're having by running a different program that will stress the PC. This will tell us if the problem is a general hardware problem with the CPU/RAM/HD, or if it's a thermal problem, or if it's tied directly to the encoding of movies.
    NOTE- the 3dMark programs will NOT run with some monitoring programs running in the background; for example: running 3DMark2005 with HWMonitor in the background will lock up your PC.
    Also, as I suggested earlier, run a diagnostic on your hard drive, and be sure to run a full, in-depth diagnostic on your RAM. I provided several program links above, and another one further above. All of this should help us help you to pin down the problem.

    Keep us posted!
     
  10. EEEEDIOT

    EEEEDIOT Specialist

    Also remember to take into account that it is now summer, and the weather is a bit warmer. What I do is (note: people might complain that this is bad, but I do it since my computer sucks anyways) I take off the panel and put a big fan that just blows air into it.

    The goods:
    It blows a lot of air into your case, cooling it off quite a lot.
    It can cool your feet at the same time. (haha)
    It's cheap.

    The bads:
    You could accidentally stick your foot into your case. (I've been close to doing that several times.)
    There's going to be a lot of dust in your case, but nothing that a bit of canned air can't fix.

    EDIT: woops I just saw that you said laptop. This won't work unfortunately, but there are pads that people buy to put their laptop on top of, and they spread the heat. They sometimes have fans inside the pads that plug into usb as well.
     
  11. deadmanrob

    deadmanrob Private E-2

    hey had this same problem and i am happy to see i finally fixed it. all i did was uninstalled drivers for the gfx card (chipset in this laptop i was having the problem with) and reinstalled the chipset drivers for this laptops onboard gfx card. and have not had this problem again
     

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