Google Redirect in Firefox

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by kazbryan, Jul 19, 2010.

  1. kazbryan

    kazbryan Private E-2

    Hi,

    My husband managed to pick up a virus over the weekend, most of which has been dealt with. I'm left, however, with an intermittent Google redirect problem in Firefox. I've used MalwareBytes, SpyBot, Spyware Blaster and AVG to clear out everything they could find, but this seems to be slipping through the net.

    Can someone help please?

    Thanks!
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Go to TDSSKiller and Download TDSSKiller.zip to your Desktop
    • Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    • Click Start > Run and copy/paste the following bold command into Run box and hit Enter.
    "%userprofile%\Desktop\TDSSKiller.exe" -v

    • Follow the instructions to type in "delete" when it asks you what to do when if finds something.
    • When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  3. kazbryan

    kazbryan Private E-2

    Thanks for your reply, I've followed the instructions and the following is my log file:
     

    Attached Files:

    Last edited by a moderator: Jul 19, 2010
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  5. kazbryan

    kazbryan Private E-2

    Sorry about that!

    No, I don't seem to be getting them at the moment - SUPERAntiSpyware picked up quite a lot too, fingers crossed everything seems ok at the mo.

    Thanks for your help, will post if it starts up again!
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Well yes, ideally you should have completely ran the procedures that I linked you to previously. However the choice is yours. :) The thread will of course remain open should you need us.
     

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