virus problem

i cant open IE or windows explorer b/c the accessed memory location can't be read...

*Internet Explorer has encountered a problem and needs to close

...you know that whole thing, thank god for firefox.

My Computer, My Documents, other desktop folders, etc. will not open

On top of all that, 3 icons appear on my desktop.
-one of the icons is a notepad shortcut called: 51757006
-another is a nermix file called: 31242705
-the last one I don't know what it is...some sort of bin file, called: 293322

Anybody know what is going on?

 

Please follow the steps below.

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


After doing ALL of the above if you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).