Another infected Machine (Rootkit?)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Jomox, Nov 3, 2010.

  1. Jomox

    Jomox Private E-2

    I have another system for someone to look at when you have the time to.

    The last couple of days the PC won't shut down properly. It says shutting down on the windows shut down screen but it won't actually shutdown/restart even after 10 minutes, you have to do a hard shutdown/reboot.

    Sometimes the desktop items are a little slow at responding and refresh.

    Combofix won't run correctly, with disabled AV Software, uplugged net etc. I tried it a day before I tried this last time and it said it can't run as it's infected by some virus, unfortunately I did not catch what name it was.
    This time when I click yes it then don't proceed and nothing comes up.
    There was a mbr.cfxxe in processes running as I loaded task manager after 10 minutes of CF not working correclty. Am not sure if this is to do with CF.

    RootRepeal won't run: DeviceIoControl Error! Error Code = 0x0

    Logs Attached.

    Thanks in advance for your kind work.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs. I suggest you post in the software forum for additional assistance.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




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  3. Jomox

    Jomox Private E-2

    Thanks for the help and response.

    Can you tell me what mbr.cfxxe was at all? And why RR won't run with that error?

    Thanks again.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    RootRepeal does not work on about 50% of all systems. It is not an indication of any malware.
     

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