hao123 Removal. Please help with the Logs

Welcome to Major Geeks!

You did not get all of Babylon removed. We will get remaining items below.

Please run Malwarebytes again and make sure you fix the below two items you took no action on per your last log

Code:

Registry Keys Detected: 2
HKLM\SOFTWARE\Google\Chrome\Extensions\mpfapcdfbbledbojijcbcclmlieaoogk (PUP.GamesPlayLab) -> No action taken.
HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\mpfapcdfbbledbojijcbcclmlieaoogk (PUP.GamesPlayLab) -> No action taken.

Also run Hitman Pro and allow it to fix all those items related to I Want This shown in your previous log.

Uninstall the below very old versions of software:
Java(TM) 6 Update 35
Java(TM) 6 Update 7

Now install the current version of Sun Java from: Sun Java Runtime Environment


Please download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe and select Run as administrator to run it.
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Files
C:\ProgramData\Babylon
C:\Windows\installer\{F69166F9-0171-49DA-8B63-6B8DD8279770}\KoEd71.exe
 
:Reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
"Tabs"="res://ieframe.dll/tabswelcome.htm"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0694A997-50D7-4581-A382-67B8160E12FA}]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\mpfapcdfbbledbojijcbcclmlieaoogk]
[-[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\mpfapcdfbbledbojijcbcclmlieaoogk]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550055225558}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660066226658}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{77777777-7777-7777-7777-770077227758}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{66666666-6666-6666-6666-660066226658}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{77777777-7777-7777-7777-770077227758}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\mpfapcdfbbledbojijcbcclmlieaoogk]
:Commands
[purity]
[EmptyTemp]
[start explorer]

[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• the C:\_OTM\MovedFiles log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Not sure what you mean? Can you describe exactly what/where you are seeing this and with which browser ( try all of your browsers )?

Also please download OTL by OldTimer.

• Save it to your desktop.
• Right mouse click on the OTL icon on your desktop and select Run as Administrator
• Check the "Scan All Users" checkbox.
• Check the "Standard Output".
• Change the setting of "Drivers" and "Services" to "All"
• Copy the text in the code box below and paste it into the text-field.
  
  Code:

  activex
  netsvcs
  drives
  

• Now click the button.
• One report will be created:
  • OTL.txt <-- Will be opened
• Attach OTL.txt to your next message. (How to attach)

 

Yes this gives me a much better idea.


Okay we do have another fix to run to clean up some left overs from Babylon. But first let's see if we can easily fix the issue with Hao on new tabs in Firefox.

• Run Firefox and open a new tab
• In the URL address box type in about:config and hit enter
• You will have to click okay to the warning about being careful.
• Then below the URL address line a Search: line/box will appear.
• In this search box, type newtab and hit enter.
• You should see probably two lines show below. The one we want is browser.newtab.url
• Right click on the browser.newtab.url line and select Modify.
• You should get a pop form where you can enter a string value for the field.
• Type in about:newtab and then click OK.
• Now try creating another new tab and see what happens.
• If you wanted your new tabs to go somewhere specific ( like to Major Geeks main forum page ), instead of using about:newtab, you would use forums.majorgeeks.com.
• Note that instead of using the Modify selection above with right click, you can also select Reset to set it back to Firefox default which should be about:newtab

Did this fix the Hao123 issue?

 

Don't think so other than the below.

This was what I meant where I said there is another fix to run in my last message.

Now shut down your protection software (antivirus, antispyware...etc) to avoid possible conflicts.

• Double-click OTL.exe to run. (Vista/7 right-click and select Run as Administrator)
• Copy the text in the code box below and paste it into the text-field.

Code:

:OTL
IE - HKU\S-1-5-21-2248239788-1811145513-964248133-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [URL]http://jp.hao123.com/?tn=bbl_hp_hao123_jp&babsrc=HP_ss&mntrId=bb278c500000000000006480991703dd[/URL]
FF - prefs.js..browser.search.defaultenginename: "Search the web (Babylon)"
FF - prefs.js..browser.search.order.1: "Search the web (Babylon)"
FF - prefs.js..keyword.URL: "[URL]http://search.babylon.com/?affID=110823&tt=3912_1&babsrc=KW_ss&mntrId=bb278c500000000000006480991703dd&q[/URL]="
O3 - HKU\S-1-5-21-2248239788-1811145513-964248133-1001\..\Toolbar\WebBrowser: (no name) - {2095FB03-93B3-4613-82EC-6BFCD77C043B} - No CLSID value found.
:Commands
[PURITY]
[EMPTYTEMP] 
[EMPTYFLASH]
[REBOOT]

• Now click the button.
• If the fix needed a reboot please do it.
• Click the OK button (upon reboot).
• When OTL is finished, Notepad will open. Close Notepad.
• A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
• Attach this log to your next message. (See: How to attach)

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the log from OTL
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome.

Just run a new OTL scan as with the instructions in message # 4 and then attach the new log.

I will tell you when. Need to be sure we are finished.

 

Yes but this is the log from the fix. I wanted you to now rerun the scan once more. The same as in message # 4 and attach this new log.

 

No problem. I just wanted to be sure everything was fixed that we attempted to fix which is why I needed a new scan log. And it is good we checked because one item from Babylon is still there. Let's see if we can fix this manually.

• Run Firefox and open a new tab
• In the URL address box type in about:config and hit enter
• You will have to click okay to the warning about being careful.
• Then below the URL address line a Search: line/box will appear.
• In this search box, type keyword and hit enter.
• You should see probably two lines or so below. The one we want is keyword.URL
• Right click on the keyword.URL line and select Modify.
• You should get a pop form where you can enter a string value for the field.
• Just delete everything on this line to make it blank and then click OK.
• If you close Firefox now and then reopen, check to see if it is really gone. If it is, you can move on with the below final instructions.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

Yes that is a bunch of left over junk from Babylon that is more than likely in the user.js file.

Let's try something. Run Firefox and click the Firefox pull down button on the top left and select Add-Ons. On the Add-ons Manager screen, click the Extensions option. See if these extension show up in the list. If so, select them and then click Remove.

Then exit Firefox, and recheck to see if they are really gone.

 

Shutdown Firefox and use Windows Explorer to navigate to the below folder:

C:\Users\Ambassah\AppData\Roaming\Mozilla\Firefox\Profiles

There you should find your user profile name. It could just be something like b44aowbn.default where the first part before the . is random.

Enter this folder and look for the pref.js file and also see if there is a user.js file. Put whatever you find into a ZIP file and attach it here.

 

Okay shutdown Firefox and use IE to do the download mentioned below

• First completely delete your user.js file as it is all Babylon and is being used to keep restoring this junk to your prefs.js file
• Now download the attached prefs.zip file that contains a new prefs.js file to use. Overwrite your old file with this new one.
• Once you have done this, check Firefox out to make sure all the Babylon extensions are gone.

 

You're welcome. I'll repeat final instructions.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

It was embedded in MGtools and normally creates an entry in Add/Remove programs to uninstall it. Don't worry about it. Just continue on.

 

You're welcome. Surf safely!