Removing dropper.generic_c.mmi

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by sageland, Jul 29, 2012.

  1. sageland

    sageland Private E-2

    Hello. My husband went on a site and seems to have caught this virus. He realized right away and ran all his virus programs (AVG, MalwareBytes, SpyBot, Ad-Aware). AVG caught it, but didn't clean it. I have spent a few hours running all kinds of other programs suggested here, and finally it appears HitManPro deleted it. I just want to make sure it's now gone for good! I hear it may be hard to get rid of. I no longer get the pop-up messages from AVG, but would like to double-check.

    I have attached log file created so far with MBRCheck. It found non-standard or infected MBR.

    fixTDSS did not find any infection.

    I cannot seem to save to Desktop - when I ask to download a file, it automatically puts it in my Downloads folder. Can you also let me know how to do this, if it is important for future instructions?

    Windows 7, Internet Explorer 9.

    Thanks in advance for your help!
     
  2. sageland

    sageland Private E-2

    Doesn't look like my attachment worked, so here it is again ...
     

    Attached Files:

  3. sageland

    sageland Private E-2

    Here are all the logs after following the instructions on the forum.

    Thanks for helping out! :)
     

    Attached Files:

  4. thisisu

    thisisu Malware Consultant

    Welcome to MajorGeeks, sageland :)

    You forgot to attach the MGlogs.zip.
    Please do so now and also run this scan:

    __

    [​IMG] Please download Farbar Recovery Scan Tool and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    • Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
     

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