Not a bump - girlfriends computer

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by edbo20, Jul 10, 2009.

  1. edbo20

    edbo20 Corporal

    This is my girlfriends computer. I am not bumping.

    The CA AV showed Win32/AMalum viruses. I have attached the logs, because I think some of the reports showed malware.

    Could someone check the logs, please. Thanks for your help.
     

    Attached Files:

  2. edbo20

    edbo20 Corporal

    remaining logs

    remaining logs. Thank you
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The logs are clean.....though we can remove some junk.

    Run this: Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Now use windows explorer to find and delete:
    c:\documents and settings\All Users\Application Data\PopCap
    C:\WINDOWS\system32\tmp51A63.FOT
    C:\WINDOWS\system32\tmp81d63.fot
    C:\WINDOWS\system32\tmpc1763.fot
    C:\WINDOWS\system32\tmpc9b63.fot
    C:\WINDOWS\system32\tmpdf863.fot

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     
  4. edbo20

    edbo20 Corporal

    Thank you for your help. You guys are terrific.
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome...safe surfing. :)
     

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