No internet after Rootkit Zeroaccess

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by randomchance7, Apr 23, 2012.

  1. randomchance7

    randomchance7 Private E-2

    I had used a restore point from the beginning of March a few days ago and ever since using it I haven't been able to access the internet. I ran Malware Bytes and it found Rootkit Zeroaccess and says it removed it. I still haven't been able to access the internet though. I've tried starting my computer in safe-mode and running Malware, Spybot S&D, and Security Essentials but it doesn't find anything.

    I was reading other posts and tried running Combofix with the CFS script and it says it detects Rootkit but then the computer freezes. (Its definitely frozen and not just running because i've left it for over 30 minutes and the clock freezes too). Anyone have any ideas??
     
  2. thisisu

    thisisu Malware Consultant

  3. randomchance7

    randomchance7 Private E-2

    Hello,

    Sorry about that. Didn't know that the scripts were for specific people. I ran the TDSSkiller and have attached the Log here. I appreciate your help greatly. I'm using a different computer to communicate with you (as you probably already know). Let me know how to proceed.
     

    Attached Files:

  4. thisisu

    thisisu Malware Consultant

  5. randomchance7

    randomchance7 Private E-2

    Thanks again for your help. Killed the TDSS file this time around. Attached the log. The internet is working again. I will begin to go through the Read & Run me first stuff now.
     

    Attached Files:

  6. thisisu

    thisisu Malware Consultant

    Glad to hear it. If you need any help after you finish the Read and Run Me, just attach your logs here :)
     

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