100% CPU usage

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by prh44, Jan 25, 2015.

  1. prh44

    prh44 Private E-2

    I have had very high CPU usage 100% or close to it. Mostly When IE or Chrome is running. Reboot will help but 100% usage will return. Ram usage is normally no greater than 50% at time of trouble. I have attached logs from the Read me First instructions.
    Computer specs
    HP Elitebook 8440w
    CPU- Intel Core I5 M560 2.67GHz
    Ram- 8GB
    Windows 7 Pro
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs.

    You might want to remove these tasks:
    Code:
    C:\windows\system32\tasks\RealDownloaderDownloaderScheduledTaskS-1-5-21-2792615784-660633355-2025022188-1000
    ----a-w-              3,222  2015-01-24 03:02:40 C:\windows\system32\tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-2792615784-660633355-2025022188-1000
    ----a-w-              3,358  2015-01-24 03:02:36 C:\windows\system32\tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-2792615784-660633355-2025022188-1000
    ----a-w-              3,200  2015-01-24 00:48:58 C:\windows\system32\tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-2792615784-660633355-2025022188-1000
    ----a-w-              3,336  2015-01-24 00:48:58 C:\windows\system32\tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-2792615784-660633355-2025022188-1000
    ----a-w-              3,200  2012-12-18 00:29:59 C:\windows\system32\tasks\RealUpgradeLogonTaskS-1-5-21-2792615784-660633355-2025022188-1000
    ----a-w-              3,336  2012-12-18 00:29:59 C:\windows\system32\tasks\RealUpgradeScheduledTaskS-1-5-21-2792615784-660633355-2025022188-1000
    I suggest you post in the software forum for further assistance.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     
  3. prh44

    prh44 Private E-2

    Thank you very much TimW for quick response.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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