Laptop Toshiba M600 have problem... help me Please

Discussion in 'Hardware' started by nukekids, Nov 8, 2009.

  1. nukekids

    nukekids Private E-2

    Dear all

    I have Laptop Toshiba M600 XP.. after booting windows i have found this message. :cry

    WARNING
    Cannot Access Volume Control!

    No sound.

    if I open a video file using Media Player Classic, i found this message :

    --------
    D:\download\video.3gp::Output 2
    ffdshow Audio Decoder::Out
    Audio Switcher::Out

    Media Type 0:
    --------------------------
    Audio: PCM 8000Hz mono 128Kbps

    AM_MEDIA_TYPE:
    majortype: MEDIATYPE_Audio {73647561-0000-0010-8000-00AA00389B71}
    subtype: MEDIASUBTYPE_PCM {00000001-0000-0010-8000-00AA00389B71}
    formattype: FORMAT_WaveFormatEx {05589F81-C356-11CE-BF01-00AA0055595A}
    bFixedSizeSamples: 1
    bTemporalCompression: 0
    lSampleSize: 1
    cbFormat: 18

    WAVEFORMATEX:
    wFormatTag: 0x0001
    nChannels: 1
    nSamplesPerSec: 8000
    nAvgBytesPerSec: 16000
    nBlockAlign: 2
    wBitsPerSample: 16
    cbSize: 0 (extra bytes)

    pbFormat:
    0000: 01 00 01 00 40 1f 00 00 80 3e 00 00 02 00 10 00 ....@...€>......
    0010: 00 00 ..


    Media Type 1:
    --------------------------
    Unknown

    AM_MEDIA_TYPE:
    majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
    subtype: MEDIASUBTYPE_None {E436EB8E-524F-11CE-9F53-0020AF0BA770}
    formattype: FORMAT_None {0F6417D6-C318-11D0-A43F-00A0C9223196}
    bFixedSizeSamples: 0
    bTemporalCompression: 0
    lSampleSize: 230400
    cbFormat: 0

    -------------

    if open MP3 file using Media Player i got this message :
    -----------
    Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly.
    ----------

    Please help me...
    thank you very much
     
  2. nukekids

    nukekids Private E-2

    if open the control panel.. Sound and Audio Device became like this (attachment)
     

    Attached Files:

    • cp.jpg
      cp.jpg
      File size:
      75.6 KB
      Views:
      6
  3. plodr

    plodr Major Geek Super Extraordinaire

    What do you see under the other tab? What is device manager showing?
    We need to try and figure out if the sound device is disabled or the drivers are missing.
     
  4. nukekids

    nukekids Private E-2

    I don't know this error... cause the 'realtek HD Manager' in the tap '3D Audio Demo'.

    we can hear the demo sound but if we are open the mp3 dan video no audio.

    why ?
     
  5. plodr

    plodr Major Geek Super Extraordinaire

    You did not answer the two questions I asked
     

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