Start-up repair loop virus

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by danny2good, Oct 1, 2012.

  1. danny2good

    danny2good Private E-2

    When I try to start my computer it gets stuck in the start-u repair loop. I've looked at some other threads and have done the first part of whats needed to start fixing this. i downloaded the farbar recovery scan tool, and attached is the .txt file that it produced. I don't have the Windows Disk as its a work computer.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    That log is of no use to us because you did no run it from the System Recovery Options menu. You can it from Windows. Try it again from the System Recovery Options menu per the below.


    Please do the below so that we can boot to System Recovery Options to run a scan.

    For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
    For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)
     
  3. danny2good

    danny2good Private E-2

    Don't I want to be fixing windows?
     
  4. danny2good

    danny2good Private E-2

    I think this is the right one.
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    First we needed to check a log for malware. You are most likley not having malware problems as there are no signs of malware in the FRST log.

    Yes you can now try a Startup Repair and if it does not help try System Restore. If that does not help, I suggest that you post in the Software Forum for help since it does not seem to be malware.
     

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