How to know what malware to remove

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by hediafaith, Mar 20, 2014.

  1. hediafaith

    hediafaith Private E-2

    Good day, guys. I'm utterly new to malware world and I'm left wondering on how to know what malwares are to erase. As said by Mr. Chaslang, "... there can be residual left over damage to many aspects of the Windows Operating System that may also be very hard to repair. ... act of removing malware can sometimes cause unexpected problems due to how the malware has hooked itself into your operating system." I don't want to risk destroying my netbook so I came here to ask for help. Also, when I tried erasing all the malware I found, the screen went blue (after like 5 mins) and a similar notice like this (I'm not quite sure if UNMOUNTABLE_BOOT_VOLUME was also what was said in my case, I only got this picture from the net) appeared

    [​IMG]

    Was it because of my mindless deleting of malware? :cry

    And which among these should I delete and if possible, state the reason why. (You needn't to but I'll be really grateful. I just want to know more about malware and how they operate.)
    [​IMG]


    Any help would be really, really, really appreciated. Thank you so much, people!:)
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Are you still getting that blue screen error?

    Sorry but we really cannot work from tiny print in snapshot images. We need real text log files from the scanners. It is tool difficult to read the print in snapshots without straining our eyes and takes too much time. Rememeber we are looking at hundreds or more log files each day. Howvever on quick glance of what I can read, most of the junkware in your Malwarebytes log should be removed. Like the Conduit, OpenCandy, PriceGong stuff. I would need more info on the other items.

    It would be better if you follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide
     
  3. hediafaith

    hediafaith Private E-2


    Thank you for looking into this matter. And I'm really sorry about the tiny screenshot. That's all what my netbook could manage. :( I'm not so sure if this is what you are looking for but I'll give it a try. How do I know if the malware I'm deleting wouldn't affect any important program? Say, like the operating system?
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Mostly anything Malwarebytes finds is pretty safe to remove. All of those items in your log should be remove. You still really should run our full cleaning process bases on what I see in your log.
     

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