SmitFraud infection from System Doctor 2006: trojan.FakeAlert.CX

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by RK233, Dec 7, 2006.

  1. RK233

    RK233 Private E-2

    SmitFraud variant infection from System Doctor 2006 malware site visit

    While researching something on Google recently I apparently clicked on a web link (about 11/28/06) that was a malware site to System Doctor 2006. This site reduced my browser then it quickly put up a few small gray dialog boxes which I clicked on “cancel” each time. Then this site re-directed me to the System Doctor 2006 site. Afraid that I may have seriously gone to a bad site I ran every anti-virus/spyware program that I had on my system…..multiple times…but found no problems so I assumed that I was safe.

    I presently have Windows XP, Zone Alarm, Norton Internet Security 2006 (with the Personal Firewall turned off as I have found it very frustrating to use and Zone Alarm seems better), and Ad-aware; these are my primary protection programs but I run others periodically. A few months ago I added IE-Spy-AD, Spyblaster, and Ewido. Last month I added SpyBot Search & Destroy (with TEATIMER OFF!!!). Recently I downloaded Mozilla Firefox to which I am trying to use rather than IE Explorer 6.

    After using IE Explorer I try to click “delete all Tempory Files” on browser closing. In addition, I frequently run the Disk Cleaner Utility before system shutdown.

    After visiting some forums and reading about System Doctor 2006 I felt a very strong possibility that I was still infected despite the utility programs that I ran. (All those listed above) The sites suggested that I might be infected with a SmitFraud virus so I downloaded a SmitFraud Fix (from another supposedly reliable site). I also downloaded KILLBOX just in case I should need it (Never used it yet though). On one forum, possibly on your site, it was mentioned that this trojan puts the following programs on the machine.

    DriveCleaner
    MarketResearch
    Viewpoint Media Player

    I checked my Add/Remove program list and I found the “Viewpoint Media Player” which I removed immediately.

    Since I still suspected that I was infected I went to Spyware Warrior site rogue site list and followed their suggestions as to other system checking programs in a list that they had. I download and ran Bit Defender but it found nothing. I downloaded Windows Defender and a scan of my system found “PowerRegScheduler” in my Startup for which I was advised to remove; initially I ignored the advice but eventually I “quarantined it”.

    I ran HiJackThis –log posted below. (see attached file)

    • Edit by bjgarrick: Unrequested, Inline HJT log removed!
    In addition, I went to another site at SpyData.com and downloaded and ran the System Spyware Interrogator program but found nothing. A search sent me to HiJackRemote.com which analyzes HJT; this site stated that an “O2-BHO: DriveLetterAccess-{5CA3D7OE-1895-11CF-8E15-001234567890}- C:\WINDOWS\system32\dla\tfswhshx.dll” in the log could result in a “slow pc”. I put this information aside for further investigation.

    I also went to “Geeks-to-go” and followed a general “spring cleaning” PC maintenance protocol in a post by a “Malware Removal Specialist”. They suggested downloading ATF-Cleaner by Atribune which I ran. (However, I may have overreacted as I had it cleanse everything including “Prefetch”, cookies, etc). I download a program called StartUp Inspector but it did not seem to do much so I later deleted it.

    In Safe Mode (with cable internet disconnected) I ran a program called Stinger from McAffee, which was part of a maintenance protocol from another site but it found got aborted somehow. Sometime while running it I got a system error message dialog box that stated “Windows –Delayed Write Failed: Windows unable to save all data for file C:\#mft. Data lost. Failure may be caused by hardware/network failure. Save file elsewhere.” I aborted this Stinger program. ( I did have Windows Defender Realtime running..I think)

    After quarantining “PowerRegScheduler” I ran SpyBot and somehow it was now able to find “System Doctor 2006” trojan. I fixed it and completely removed it from my Recover tab then cleansed and purged my system. In the process or when running the ATF Cleaner I must have deleted all my past SpyBot logs, including this one soo I am unable to post the log for this fix.

    I finally found your site Malware Detection Removal Protocol and followed that advice with some slight modifications.

    I ran the on-line Panda Scan (in Normal mode). Post below. (see attached file)

    • Edit by bjgarrick: Unrequested, Inline Panda log removed!
    I downloaded the Ccleaner and CounterSpy along with other recommended programs and saved to desktop. Since I suspected a SmitFraud infection I downloaded a SmitFix program from another supposedly reliable site too.

    I unchecked and exposed all Hidden files (but left the Hidden System protected files checked at this time)

    In SAFE MODE I ran Ccleaner, to clean out temporary files.
    BitDefender was not run again.
    SpyBot found no threats.

    CounterSpy was run and it did find a threat which I had quarantined. (see attached file)

    • Edit by bjgarrick: Unrequested, Inline CounterSpy log removed!
    I had the isearch.DesktopSearch Spyware quarantined. Please advise how to further handle this alert.

    (See next message post)
     

    Attached Files:

    Last edited by a moderator: Dec 8, 2006
  2. RK233

    RK233 Private E-2

    SmitFraud infection cont’d post #2

    SmitFraud infection cont’d post #2

    Since I believed that I had a SmitFraud infection I ran the SmitFraud Fix program which I got from another site in Safe Mode. The log is posted below. (see attached file)

    • Edit by bjgarrick: Inline logs removed!
    I went to the TrendMicro site and had Housecall do a Spyware scan.
    It found: Document and Settings\RK\Desktop\Computer Programs\SmitFraudFix\SmitFraudFix\dumphive.exe

    It was noted that “dumphive.exe” is a freeloader that “piggy-backs on other programs. Apparently the downloaded SmitFix program was infected. I had TrendMicro clean this.
    -----------------------------------------
    In the TrendMicro virus database they give a good technical description of what the SmitFraud.C virus does in a technical buletin. It turns the background screen to blue and gives pop-ups among other things.

    ---------------------------------------------------------------------

    In Safe Mode I ran the ATF-Cleaner, SpyBot S&D, and CounterSpy again.

    While running CounterSpy in SafeMode I got another “Windows Delayed Write Failed” error dialog box that stated that there was a problem with C:\Document and settings\AllUsers\ApplicationData\Gtek\GTUpdate ….(unable to get rest but GTEK is a DELL program)

    (see next post)

    ---------------------------------------------------------------------
     

    Attached Files:

    Last edited by a moderator: Dec 8, 2006
  3. RK233

    RK233 Private E-2

    SmitFraud infection cont’d post #3- trojan.FakeAlert.CX

    SmitFraud infection cont’d post #3- trojan.FakeAlert.CX

    Ran HiJackThis –see posted results (see attached file)

    • Edit by bjgarrick: Inline HJT log removed!

    --------------------------------------
    Next day 12/05/06 I turned on my computer and my computer screen desktop was now blue!!!! This was after running my programs the previous day in SafeMode with Networking on. I also kept Zone alarm activated while using the internet in safe mode.

    Ran SpyBot and it found some errors in the Microsoft Active Desktop.
    --- Report generated: 2006-12-05 12:59 ---

    Microsoft.Windows.ActiveDesktop: User settings (Registry change, fixed)
    HKEY_USERS\S-1-5-21-2025429265-746137067-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoHTMLWallPaper!=W=1

    (See attached file)

    -------------------------------------------------
    Ran Ewido
    Changed Hidden Files at this time to allow viewing Hidden protected files.
    Norton 2006 antivirus scan found nothing.
    Windows Defender with realtime was on.
    I decided to backup my logfiles from Norton at this time (Websites viewed and Connection).
    -------------------------------------

    I wemt to SOPHOS and downloaded their rootkit. Ran this but it found nothing.
    -------------------------------
    I checked the TrendMicro technical details on what parameters might be changed for SmitFraud.C.

    Found in the Registry:
    HKEY_CURRENT_USER>Control Panel>Desktop
    Wallpaper=(missing)

    [This parameter was missing whereas it was found on an earlier occasion to be set equal to “bliss”.]

    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Policies>
    System
    NoDispAppearancePage found
    NoDispBackgroundPage found

    I deleted both of these as instructed.


    I went to Control panel> Appearance> …. And changed my desktop wallpaper back to “bliss”.

    ----------------------------------------------------------
    I downloaded the SmitFraud Removal program from your site written by Noah. I ran that program. The results are posted. (see attached)

    • Edit by bjgarrick: Inline Smitfix log removed!
    …..but not really!!!!
     

    Attached Files:

    Last edited by a moderator: Dec 8, 2006
  4. RK233

    RK233 Private E-2

    SmitFraud infection cont’d post #4- trojan.FakeAlert.CX

    SmitFraud infection cont’d post #4- trojan.FakeAlert.CX

    Ran SOPHOS CL2I in safe command mode as directed (I downloaded this earlier)
    During the scan I still got Windows-Delayed Write Failed dialogs (a couple) stating that certain files in My pictures were deleted. I checked later and they seemed to still be there.

    No viruses were found. I think that it scanned certain major executable files.
    -----------------------------
    Ran the TrendMicro HouseCall for Spyware

    Found:
    C:\Document and Settings\RK\SmitFraudRemoval\SmitRem\dumphive.exe

    C:\Document and Settings\RK\SmitFraudRemoval\SmitRem\dumphive.exe

    I had TrendMicro clean this.

    It appears that many of the online SmitFraud trojan fix programs (from supposedly reliable sites too!) are infected. Sites should be notified of this and this fix should be removed until cleansed. Moreover, this file should be scanned by an anti-virus/trojan program after download prior to extracting etc. Unfortunately, I have found very few anti-virus programs that seem to be able to detect the SmitFraud variant trojans or indications that it might be infecting a machine with deposited files or registry changes.
    -
    --------------------------------------------------
    Ran Panda Scan again

    The new SmitFraud Removal tool still seemed infected
    --------------------------------------------
    Ran ShowNew.bat again (see attached file)

    • Edit by bjgarrick: Inline ShowNew log removed!
    Still Found:
    ***********************************************************************
    Locating all files created in C:\WINDOWS\System32\components within the last 90 days.
    This folder is now being used by Trojan.FakeAlert.CX aka SmitFraud

    No matches found.
    ******************************************************************************
    Ran HiJackThis again (see attached file)

    • Edit by bjgarrick: Inline HJT log removed!
    -------------------------------------------------------
    I have tried on my own to cleanse this trojan but I do not know what to do at this point. It seems like the trojan.FakeAlert.CX may be infecting my WINDOWS\system32 folder but neither it nor the infectd files can be found.

    Please evaluate my logs for this and other malware and let me know what to do. In the meantime I have re-set my Hidden protected system files so it is checked. I am running Windows Defender in Real time and I have activated the CounterSpy monitor.

    It seems that the pop-ups happen mainly when in Safe mode.

    I think that there is one post on your site for someone who had trojan.FakeAlert.CX.

    Thank you for your assistance.
     

    Attached Files:

    Last edited by a moderator: Dec 8, 2006
  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please do not post anymore logs inline, from now on ATTACH every log requested.

    I am not going to even attempt to go thru all of those logs so I will ask a simple question and then request the logs I need.

    After everything you have ran, what problems are you currently having?
     
  6. RK233

    RK233 Private E-2

    Present problems re: SmitFraud infection and malware

    At present my computer seems to be operating okay.

    I may still be getting those scare alert pop up dialogs (mainly in safe mode) re: Windows-Delayed Write error.

    I will try running Stingray again and see if these still pop up.

    -----------------------------------------------
    The newfiles reports both stated that my Windows/System32 folder was infected with the trojan.FakeAlert.CX

    How can I have this system32 folder checked to see if it is clean and okay?

    How can i check the Registry to see if it is still clean and okay? Should I get a Registry Cleaner? If so, what do you recommend?

    -----------------------------------------------
    Please evaluate the results of what the SmitFix and SmitRmoval (Noah's) program did.

    ---------------------------------------------------

    I compared the GetRunKeys report results on page 8 from both runs. Under "Listing HKCU Policies Registry Keys" I found a number of changes. Please evaluate.

    ----------------------------------------------
    Please evaluate the questioned programs and both explain them and evaluate what I did with any suggestions.:

    iSearch.DesktopSearch Spyware-quarantined in CounterSpy
    PowerRegScheduler found in Windows Defender
    dumphive.exe- found by other online scans

    ----------------------------------------------------------
    Should I delete any of these programs? ie. SmitFraudFix or SmitRemoval by Noah?

    ----------------------------------

    I assummed that the following sites are safe. Evaluate and let me know if they are known malware sites.
    SpyData.com with System Interogator
    HiJackRemote.com

    ---------------------------------------------------------
    What sites can I go to for comprehensive and technical information on both trojans and viruses? (Trend Micro was a good site with good technical info on what SmitFraud viruses do)

    -----------------------------------------------------
    I would like to specify the malware site link somplace so that it appropriate action can be taken to protect others as well. Perhaps if this was sent someplace the nature of the threat coulkd be properly analyzed.

    I assume that if I manually transcribe the link by hand and type it in a message to send it someplace I should be safe. (I do not want to put my cursor over the link and accidentally activate it)

    What do you recommend and how should I go about doing this?
    --------------------------------------------------------

    I realize that I did a very comprehensive check for this trojan on my own....perhaps over-comprehensive. I am new to this so accept my apologies if I should not have posted my logs in my posts as i did not realize that doing so was improper protocol.

    Thanks again for your assistance.
     
  7. RK233

    RK233 Private E-2

    I downloaded a fresh copy of Stinger 2.6.0 and ran it in Safe mode with my Internet cable connection turned off.

    After running it for awhile I obtained the same error message that I obtained during a previous run on 11/29/06.

    Stinger stopped and froze at File: C:\.....Document and Settings\All Users\Application.....

    hardware.jpg

    The following dialog box appeared in the lower right of the screen:

    Windows: Delayed Write Failed

    C:\$Mft data lost.
    Shutdown to prevent further damage.


    Shortly after a blue screen appeared (the normal windows problem screen). It stated:

    Windows shutdown to prevent further damage.

    Run CHKDSK /F to check for hard drive corruption.

    Ntfs.sys-Address F855F746 base at F854E00, Date Stamp 41107eea

    I powered down the system to write this update.

    I will run the CHKDSK /F then I will try running Stinger again.

    In the meantime.. please evaluate what i have submitted and give me your advice.

    (I realize that I sent a number of attachments. It is probably only necessary to look at the last HJT, the activescan, the Counterspy scan, the final Newfiles and GetRunkey scans, and the results of both SmitFix program runs. A comparison of both newfile runs as mentioned in the previous post might be helpful too.)

    Thanks again for you assistance.
     
  8. RK233

    RK233 Private E-2

    Re: SmitFraud infection- Possible Firewall and/or Anti-virus corruption

    When I downloaded Stinger I also downloaded CWShredder. This was part of a security protocol "the Security Tango" from another site, Nick Francesco, (http://securitytango.com/).

    After running Stinger2.6.0 in SAFE mode and getting the error I rebooted my computer into NORMAL mode.

    I ran CounterSpy again and it found that I now had Spy Sheriff Rogue Security program which I immediately quarantined. (counterspy.txt log attached))

    Detected spyware

    SpySheriff Rogue Security Program more information...
    Details: SpySheriff is a purported anti-spyware application to scan for and remove spyware from users' computers.
    Status: Quarantined

    Infected registry entries detected
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer ForceActiveDesktopOn


    I believed that my Firewall might have been working improperly so just in case I went to Zone Alarm and updated a fresh copy. This time I got the Zone Alarm Pro (15day free trial). I kept all old settings doing just an update.
    ----------------------------------------------------------------
    Also, while at the Zone Alarm site, I checked out their virus/trojan database which is very good.

    Searched "Smitfraud" and "SmitFraud.C" and reviewed all related technical reports.:

    Found that it may be part of the Win32/ Cadux familyand has many aliases depending on the Virus research site. (ie. Win32.Alemod.B; AleSpy-B (Sophos), etc.

    SmitFraud search found Win32/Cadux family with aliases Adware.Win32.CashDeluxe (Kaspersky). This was from a Zone Alarm re-direction to site "www3.ca.com/securityadvisor/virusinfo/virus?ID=55595"


    I also reviewed the bulletin for "Spy Sheriff" on Zone Alarm site.

    -----------------------------------------------------------
    I updated to the Zone Alarm Pro and made my configurations.

    Ran the Spyware deep scan

    Note: While updating Firewalls i re-activated my Norton Internet Security 2006 Personal Firewall....then later turned it off once Zone Alrm was installed.

    Zone Alarm will monitor Anti-virus program setting ON

    ---------------------------------------

    Ran Norton Antivirus after liveupdate


    Zone Alarm displayed suspicious behavior dialogs:

    NAVW32.EXE trying to launch WINDOWS/System32/verclsid.exe
    This was halted or cleansed.

    No viruses or spyware found
    --------------------------------------------
    Note: Windows Defender (Real Time) was active thoughout)

    CounterSpy monitor was disabled.

    Ran CWShredder in NORMAL mode >>>>>CLEAN

    Ran Stinger in NORMAL mode. It ran fine with no problems.

    --------------------------------------
    Ran Newfiles (this log is attached)
    Ran GetRunKeys

    Note: System32 still is noted as being infected with trojan.FakeAlert.CX

    This is a very specific for such a rare trojan. How does newfiles come up with it?

    ---------------------------------------------
    Lastly, I ran ATF-Cleaner and cleaned User cache, All Users cach, Internet cache, Windows cache.
    ---------------------------------------------------

    I am going to try running Stinger in SAFE mode with Windows Defender Real Time ON to see what happens.

    ZoneAlarm may give "Suspicious Program Alerts"too.

    Then, I will run CHKDSK /F to check for disc corruption.

    The dilemma is I have a 2004 DELL computer and the Windows Disc just has Service Pack 2. I would want to make sure that any of my new Microsoft updates such as the Service Pack 2 will still be present and not overwritten somehow.


    ----------------------------------------

    Next I may re-install my Norton Internet Security and/orAnti-virus program in case these engines are corrupted.

    Thanks for your help and I hope to hear from you soon!!
     

    Attached Files:

  9. RK233

    RK233 Private E-2

    Sytem File Checker Utility usage inquiry to fix Malware trojan system corruption

    I would like to run the System File Checker Utility to check for corrupted files.

    Start>Run>sfc /scannow ("space between c and /")

    The dilemma that I have is that it requests to insert the Windows XP disc. However, a number of updates have come out since, especially the Service Packs 1 and 2. How can I check to see if they are on my system and intact?

    If it might not be on my system in an intact form how do I start from my base 2004 DELL Windows XP CD and then get the Service packs available so that the System File Checker can use them in their check for corrupted files.

    I would also like to run CHKDSK but the same concerns hold.

    This can be run by My Computer>Properties>Tools tab> Error checking>Check Now
    .......then check to automatically fix the file system errors


    I ran that earlier on about 11/29/06 before all my debugging. It may have helped to hold the trojan at bay.

    I now need to eliminate this trojan and any corruption it made in my system.
    -----------------------------------

    In addition, I do have a backup in some form made from the Windows backup program for the "System settings" etc.that was made about 11/29/06 if I need to use that at some point....hopefully not.

    If you can answer these additional questions I would apprecite it. Thank you.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Present problems re: SmitFraud infection and malware

    More than likely not malware.

    Leave the reading to the experts! ;) Your log says you do not have this infection. It says No matches found.


    This is a valid file installed and used by SmitRem. Ignore any messages about it. We would not be telling you to use programs that install malware. Your scanners are incorrect or you are misinterpreting what they are telling you. Sometimes messages from scanners are just warnings or questions to indicate that they don't know what something is and DO YOU KNOW. It is just meant to make sure you check it out.


    Don't jump ahead! We will tell you what to delete and what steps to take and when.

    The first is not a valid URL. Did you mean spywardata.com? I assume so. There is nothing wrong with it but you don't need it. Everything you need is available here at Majorgeeks, but you are more than welcome to go elsewhere for support. Just don't work in multiple forums at the same time and don't ask us for support on things from other forums and vice versa. The second is not a site that we recommend one way or another. We do all of our own work here and you will find more than enough info in the thousands of messages and detail procedures here.

    All major antivirus companies liek TrendMicro have information that you can use. It will not always be comprehensive.

    Don't waste your time. Most problems originate off shore and the government cannot, will not, and does not have the resources to even keep up with the creation of malware. You did not have anything new that tens of thousands of people already have had and it is very well known to everyone already.
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Present problems re: SmitFraud infection and malware

    You need to follow the directions in the READ & RUN ME (step 0) and use MSconfig to get into Noraml Startup mode.

    Now uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 10
    Mozilla Firefox (2.0)

    Make sure you reboot after uninstalling the above!

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Then install the current version of FireFox from: Mozilla Firefox

    Are your copies of Ewido and CounterSpy the free trial versions? If so, uninstall them now to avoid excessive use of system resources and also to avoid conflicts with Windows Defender.

    Why are all those items in your Trusted Zone (the O15 lines in HJT)? Do you really need them there in order for access to the sites to work properly? We don't like to see anything in the TZ and it is rarely necessary.

    You should delete the below two files:
    C:\WINDOWS\system32\1.tmp
    C:\WINDOWS\system32\2.tmp

    After doing the above attach new logs from GetRunKey and HJT and tell us what current malware problems you are having if any.
     
  12. RK233

    RK233 Private E-2

    Re: Malware clean-up and System Corrections

    Chaslang,

    Thank you for your prompt response to my malware inquiry.

    I immediately uninstalled [2SE Runtime Environment 5.0 Update 10 as directed using Add/Remove programs.

    My Mozilla has already been upgraded automatically to the new 2.0.0.1 version so I left that as is on my system. If I should still uninstall/re-install it please let me know.


    Also, I deleted immediately
    the below two files:
    [/B]
    C:\WINDOWS\system32\1.tmp
    C:\WINDOWS\system32\2.tmp

    I rebooted machine my machine this morning and then put it into normal mode.

    I installed Sun Java Runtime Environment from the site on your link.

    I uninstalled CounterSpy using Add/Remove programs.

    As I mentioned in an earlier post I use Norton Internet Security 2006 and Antivirus as my primary security/AV programs. I use ZoneAlarm with the Norton Personal Firewall turned off ( I have found that the Norton firewall is very frustrating to use).

    I like Windows Defender and the real-time protection but I keep the scanner off since I already have Norton.

    I added IE-SpyAD, Spyblaster, Ewido, and SpyBot (with Tea timer off) over the last few month for extra security. I would like to keep the Ewido on my system with the scanner off to be run on a as needed basis only.
    I decided to completely get rid of the CounterSpy though.

    The Ewido and CounterSpy are the free versions and they are both very good programs.


    My Trusted Zone has may items as since I added IE-Spy-AD and Spyblaster some websites did not give me access unless I made that change. I was using IE Explorer 6.0 at that time. It is possible that my IE Explorer custom internet settings were set too high or the restricted sites added by IE-Spy-Ad or Spyblaster prevented my access to those sites.

    Unfortunately, when you are blocked from visiting a site the system doesn't always tell you what parameter is causing the block. I checked the "privacy icon" in the lower left corner and it usually showed those site in the "restricted site" area. I may need to recheck that.

    After restarting in Normal mode today I received the following messages:

    Windows can't open file 00024508.rbf {System error}
    Kodak updater tryng to access internet {Zone Alarm
    message}
    ipod service Module trying to remove a driver or service ...Eventlog\Applicati9n\NCSERVICE {fZone alarm}

    [I read later that .rbf is a rollback file so this may be normal]

    I found a number of programs that my not need to be in my startup. I unintalled some of my older versions of aol as I no longer use that service for an internet connection yet I do have old messages that I want to still be able to read.


    Among the programs that may be unnecessary include:

    Norton GoBack
    Office Startup
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Malware clean-up and System Corrections

    Windows Defender and Norton do no do the same thing. WD is specifically an antispyware application and Norton is really more of an antivirus.

    That's SpywareBlaster!

    Ewido has been replaced by AVG Antispyware.


    Things in the Restricted Zone are normally there for good reason, although there are sometimes sites that can be questionable in nature but that are not really that bad. However, that does not mean you should add them to the TZ. Just remove the from the RZ. You can also edit what SpywareBlaster's settings are to stop blocking various items. It's up to you in the end how you want to handle it. Our opinion is that it is a bad practice to put anything in the TZ. You are giving them full rights to do anything they want. And the more you put in the TZ, the harder it is to see when a malware item has inserted itself there.


    None of this had anything to do with malware.

    Are you having malware problems?
     
  14. RK233

    RK233 Private E-2

    Re: Malware Cleanup

    Chaslang,


    I found a number of programs that my not need to be in my startup. I unintalled some of my older versions of aol as I no longer use that service for an internet connection yet I do have old messages that I want to still be able to read.


    Among the programs that may be unnecessary include:

    Norton GoBack
    Office Startup
    Office Startup
    Microsoft Findfast
    Kodak software updater
    AOL 8.0 tray icon
    msmgs ( messenger service)
    itunes helper
    music match programs
    Ghost Tray
    qTask -quicktime
    sgtray-Sonic
    real scheduler -real player

    Should this be removed and if so how?
    I also have a number of running processes that may be unecessary? Should these be corrected via MSCONFIG>Services> Running processes?

    While reviewing my files I found C:\Yampa.exe and
    C:\DHCPD.exe )both from NetSurfer, Inc.)
    I do not know what these do?

    My malware problem may have been halted yet I do not know what changes it may have made to my system nor how it may have corrupted it. I do get a brief blue background on the Active Desktop when loading Windows just prior to when just prior to when "bliss" wallpaper is put up....this may or may not be significant.

    Also, when running some utilities on a safe site I sometimes get "about:blank" screen. This may or may not be a problem.

    Should I run the System File Checker with CHKDSK and scannow? There is the dilemma that they both request my Windows XP installation disc yet I have had numerous updates over the last few years from automatic updates. Can these programs still be run properly and if so how?

    Should I use a registry cleaner on my system such as regclean or registry mechanic?

    If there are info documents on any of the above please post the link.

    I am attaching my logs for HJT and Getrunkey.

    Thanks again.
     

    Attached Files:

    Last edited: Dec 21, 2006
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Malware Cleanup

    Please try to stay on forum topic. This is the malware forum. This is not malware. If you don't use a program (and we cannot decide that for you) simply uninstall it. If you don't want something to load at startup, do not use MSconfig. Microsoft did not design it for that purpose. It was design only for temporary debugging. You have three options:
    1. Either change the settings within the program not to load at startup
    2. delete it permanently from loading at startup if you never really want it (you can do that with HijackThis)
    3. Use a program like Startup CPL to control them otherwise.
    There are many things that fit into the number 2 category like:
    Office Startup
    Microsoft Findfast
    Kodak software updater
    msmgs ( messenger service)
    music match programs
    qTask -quicktime
    sgtray-Sonic
    real scheduler -real player


    You need to keep better track of what you install and also be more selective. That is junk from your ISP and you installed it. Probably part of "Optimum Online net guide" Again not malware.


    Not significant. Only time will tell what long term effects any malware may have caused to your system.

    I don't know what you mean by "running utilities on a safe site" but this is more than likely not malware.

    Not a malware topic but yes you can run them but you may have to reinstall various updates if your XP disk files do not match your current SP level.

    For what purpose! Registry cleaners will always find something wrong and many times they are insignifcant issues (like when malware scanners report cookies or MRU's). If you do the wrong thing with a registry cleaner you can really be in trouble. Some of them are reasonably safe tools and do give you the ability to do a backup of the registry first which you should always do. This is also not a malware forum topic.

    I assume we are done since you do not have malware problems at this point. Thus, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     
    Last edited: Dec 21, 2006
  16. RK233

    RK233 Private E-2

    Re: Malware Cleanup resolution

    Changlang,

    Thank you for your assistance. I think that my malware issue may be resolved.

    I have other issues related yet if they are not malware issues and if you cannot answer them in much depth please direct me to the appropriate forum/knowledge link for further resolution) :

    There are 3 issues remaining:

    (1)I need to adjust my Startup programs somehow.

    You have suggested the below.
    1. Either change the settings within the program not to load at startup
    2. delete it permanently from loading at startup if you never really want it (you can do that with HijackThis)
    3. Use a program like Startup CPL to control them otherwise.


    (2) You had me put things in Normal startup mode whereas I have been using Selective startup. What change should I make?

    (3) How do I properly use the System File Checker with the scannow to check for corruption from this malware given my dilemma discussed previously? If this is best covered elsewhere please direct me where.

    At this point I think that my computer just needs some fine tuning to get rid of much unneeded files put on it in the past. A lot of the unnecessary start-up programs were probably put on by DELL where I got my computer.


    Thank you for your assistance. Have a great Holiday!!!
     
  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Malware Cleanup resolution

    We are too busy in this forum to work non-malware issues! Most of what you keep bringing up belongs in the Software Forum. I already told you how to adjust startups! You either tell them not to load from within the program, you fix the registry entry using HJT to prevent them from ever loading at startup, or you use a startup manager like Startup CPL.


    Normal Startup is the change! MSconfig should not be used to control startups as a long term solution. It should only be used for temporary debugging.

    Software Forum or read about it at Microsoft: http://support.microsoft.com/kb/310747


    You're welcome. Enjoy your Holidays too!
     

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