computer keeps restarting

hey there am new sombody recommended the site

my problem is that when ever i switch my computer on it goes onto the usual pckard bell screen, after this is goes onto a black screen and restarts wit the moniter saying entering sleep mode, i have tired it in safe mode and booting it but when ever it gets past the packard bell screen it just resarts over and over again , icant even get close the the windows log in page

please help i have loads of work on the comp i need to sort and i cant do it!

thanks

 

You could try entering your BIOS, it should say when you start up something like press F12 or F10 or F...something to enter system BIOS. Once inside your BIOS use the defaults value, save and exit. If you want rid of the logo that Packard starts press the TAB key a few times and you should see the system boot.

If the problem pops up again then it's in your OS! If you have an XP disc (unlikely with Packard Bell) you could use the repair feature, quick and easy. or quickest and easiest if you don't mind losing all your information is use the recovery disc.. in about an hour you'll be back to the way it was when you first switched on your machine!.. Happy Days!

Good Luck

 

still no luck mate i have tried everything you have said, the tab thing does nothing and i have loaded sutup defalts but it still keeps restarting please help somebody it has all my work on i need so badly for monday

 

Have you installed any new software/hardware recently?
When did you first notice the problem, did it progress or did it just appear?
Is there any chance that anyone known or unknown could have accessed and changed system settings?

I’m assuming that you have contacted Packard Bell Technical Support. Other things you could try to resolve the problem would be to, switch off the power and remove the power cord from the mains supply. Open the case (ground yourself first) locate the 3v Lithium Coin Cell battery located on the motherboard. Remove the battery for about 1 minute, this will kill power to the CMOS and reset the BIOS to defaults. Replace the battery and startup the computer.

When you say it enters sleep mode right away, I’m assuming it isn’t allowing you to enter safe mode at all and enters sleep mode. There is a number of possible reasons for this to occur, virus is one of them, corruption in the OS is another.

I’m assuming you haven’t tried restoring your machine using the restore disc provided by the manufacturer as you don’t want to lose your work. You could download a Linux bootable CD which will allow you to boot Linux from a CD right into RAM without affecting your installed OS. At the very least this would allow to you access your windows C: drive and copy your files over the network, email or send it to a CD-R or even a USB drive.

Just some ideas, good luck!

 

thanks for that

its still doing the same but at the start it is now saying smos settings wrong i took the battery out as u surgested

 

OK lets review the situation and gather some necessary information.

Packard Bell supply various cds with the pc
Do you have any of these and what are they called?

PB also include a small program on the pc which asks you to make rescue disks when you first use it.
Did you do this?

Can you enter the bios again and read what it says about your hard drive?
You need to look for entries like 'primary ide drive....... and some data'
or 'primary ide drive........not found'


As I understand your symptoms the pc is looking for Windows but can't find it. This could be because your hard drive has failed or because the information the pc has about where windows is has become corrupt.

So we need to determine if you hard drive is working first of all.

Post the results when you have looked in the BIOS, don't change any settings.


Studio T

 

One of the first things I look for on a system restarting is if the heat sinc over the cpu is clogged causing over heating. You might want to open it up and use a can of air to blow it out, especially if its never been done.

just a thought.

 

Enter the BIOS reload setup defaults, save and exit. Enter the BIOS again and check the boot order of your drives, ensure that you boot from Hard Disk first or CD/DVD then Hard Disk ensures all drives are clear of media and all drive cables properly attached.

Failing this I strongly suggest if you can, get a hold of a linux bootable OS CD and use it to recover any and all files you may need. I'd then suggest you use your system restore CD/DVD to restore your machine.

If it was a heat problem it wouldn't go to sleep, it would freeze, lockup reboot or even sound an alarm via system speaker.

I suspect either MBR/OS corruption or worst of all hard disk error/failure. Has the drive been making any weird sounds? Clicking, clonking? Is the HDD light lit up at all and when? Double check that all IDE cables are properly attached to the HDD, CD/DVD.. etc.

 

press F8 like you're going into safe mode and one of the options will be disable restart on system failure. Then the pc should reboot get to the same point and then display a blue error screen. Find out what the error code is.

Also check ram. A few systems I worked on turned out to be ram. If you can't resolve it with any other way, boot to the os disk you have and do a repair install.

 

i have the same problem..can anyone help me too.

 

This could be a sign of many different things. confused

I once had a USB port go bad for someone reason or another (I believe a bad flatbed scanner plugged into it made it go bad) and when I tried to plug in a different device to use it, I had start up issues like that. Once I unplugged the USB device, everything was fine. :major

I suggest unplugging any unnecessary devices like printers, etc. Change out the keyboard and mouse with different ones that you know work and even a monitor (if this is a desktop) then reboot everything.

You could be having motherboard to hard drive issues (to check for hard drive issues-slave the hard drive to another machine, run a check disc from that other machine, etc). You're gonna have to go through some trial and error to eliminate possibilities. A lot of the times, it's the little things that we overlook.