Every effort futile in malware removal

[grendeljtf]

i've followed all the initial steps and have had 0 success in ridding my PC of annoying popups which include: WinSpyware 2007, broadcaster.com, cpufeed.com...

i've attached my hijackthis, please help?

[chaslang]

Welcome to Majorgeeks!

Running the READ ME means that you have to follow ALL of the instructions. This includes running all of the requested tools and attaching the 6 requested logs from the READ ME. HijackThis logs are the last thing we ask for.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy - only for Windows XP, 2K, & NT users
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

[grendeljtf]

okay - I have followed every preliminary step as requested and I am still suffering from major popups...
i've attached my hijackthis and bdscan to this thread and will attach my activecan, runkeys and newfiles to another

thanks

[grendeljtf]

attached are the other txt. files

thanks!

[chaslang]

Where is the log from CounterSpy? Please attach it.

Also uninstall the below two programs as requested in step 0 of the READ ME:
Viewpoint Manager (Remove Only)
Viewpoint Media Player

Also you have not properly completed the instructions in step 2 of the READ ME. Please do them now before continuing.

Also uninstall the below old Sun Java version as requested in step 6 of the READ ME:
Java 2 Runtime Environment, SE v1.4.2

Also please install HijackThis where requested in step 7 of the READ ME. You installed it exactly where we specify not to install it. Also it would be best if you renamed the executable as we requested so it is easier to recognize when it is running. What you named it looks like malware and could result in it being deleted as such. You have this: C:\Documents and Settings\Jason\Desktop\hey.exe

It should be this: C:\Program Files\HJT\analyse.exe

Do ALL of the above before continuing.

Now let's start by working on you multiple layered Vundo infection. Please run the below tool multiple time until it comes up not finding anything.

Virtumonde aka Trojan Vundo Removal

Then attach the log from VundoFix and also new logs from ShowNew and HJT so we can continue with more manual removal steps which will more than likely be necessary.


QUESTION: Why are you running this PC without protection? You have no antivirus, no antispyware, and no firewall applications!

[grendeljtf]

i've completed the missed tasks that you'd listed and have attached my hijackthis, shownew, and counterspy logs - i will attach my vundo log in another.
thanks very much!

[grendeljtf]

attached is my vundofix log --

[chaslang]

You chose to Ignore the stuff CounterSpy found related to Morpheus. This needs to be uninstalled. Morpheus is a bundler of malware!!! If you want to save any MP3 files then move them someplace else. Then goto Add/Remove programs and uninstall anything related to Morpheus. You need to get everything out of the below folder that you need. Then delete the below folder (preferably delete the Streamcast folder).

C:\PROGRAM FILES\STREAMCAST\Morpheus

Then run CounterSpy again and fix anything it finds. Save a new log and attach it.

You did not answer my question.

QUESTION: Why are you running this PC without protection? You have no antivirus, no antispyware, and no firewall applications!

Now uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders which may be left behind by the uninstall:
C:\Documents and Settings\All Users\Application Data\Sunbelt Software
C:\Program Files\Sunbelt Software

Continue by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

Make sure you have rebooted in Normal Mode (do not open any other processes)

Make sure that one and only one Internet Explorer browser is opened up

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of any of the below DLL files (if found) and then click the kill button.
ekmsawek.dll
gebcyxu.dll
kgalkhbr.dll
lmiyetfk.dll
gebcyxu.dll
vtssr.dll
vtutr.dll
wipkcwsd.dll

After you have killed all instances of any of the above DLLs under winlogon click ok.
(If you do not find these DLLS, just continue on.)

Next double click on explorer.exe and again click once on each instance of any of the below DLL files (if found) and then click the kill button.
ekmsawek.dll
gebcyxu.dll
kgalkhbr.dll
lmiyetfk.dll
gebcyxu.dll
vtssr.dll
vtutr.dll
wipkcwsd.dll

After you have killed all instances of any of the above DLLs under Explorer click ok.
(If you do not find these DLLS, just continue on.)

Next double click on iexplore.exe and again click once on each instance of any of the below DLL files (if found) and then click the kill button.
ekmsawek.dll
gebcyxu.dll
kgalkhbr.dll
lmiyetfk.dll
gebcyxu.dll
vtssr.dll
vtutr.dll
wipkcwsd.dll

After you have killed all instances of any of the above DLLs under iexplore click ok.
(If you do not find these DLLS, just continue on.)

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {2A5AC230-563B-4227-B943-3AF191C8DA6F} - C:\WINDOWS\system32\efedd.dll (file missing)
O2 - BHO: (no name) - {3E8EC2D9-806B-4C7F-AE7F-F44AD4ABE8B5} - C:\WINDOWS\system32\gebcyxu.dll
O2 - BHO: (no name) - {55DB983C-BDBF-426f-86F0-187B02DDA39B} - C:\WINDOWS\system32\kgalkhbr.dll
O2 - BHO: (no name) - {B6FA9160-48CD-4CA4-91C3-AF85D364C0ED} - (no file)
O2 - BHO: (no name) - {C0DFBC9B-0A1D-40E3-AEE0-53333E875F54} - C:\Program Files\Messenger\holemu.dll
O2 - BHO: (no name) - {C779E147-3118-4C40-BC4C-BEC036B7A23C} - C:\WINDOWS\system32\vtssr.dll (file missing)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [WindowsUpdate] rundll32.exe "C:\WINDOWS\system32\lmiyetfk.dll",realset
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O20 - Winlogon Notify: gebcyxu - C:\WINDOWS\SYSTEM32\gebcyxu.dll
O20 - Winlogon Notify: vtutr - C:\WINDOWS\system32\vtutr.dll (file missing)


After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"WindowsUpdate"=-
"SunJavaUpdateSched"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\gebcyxu]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\vtssr]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\vtutr]
[HKEY_LOCAL_MACHINE\software\Microsoft\windows\currentversion\Explorer\ShellExecuteHooks]
"{3E8EC2D9-806B-4C7F-AE7F-F44AD4ABE8B5}"=-

Now run Pocket Killbox by doubleclicking on killbox.exe

• select File, Cleanup, Delete All Backups
• Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
• Then after it deletes the files click the Exit (Save Settings) button.

NOTE: Pocket Killbox will only list the added files
it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and

• choose copy):

C:\334.tmp
C:\Program Files\Messenger\holemu.dll
C:\WINDOWS\SYSTEM32\cmd.ftp
C:\WINDOWS\SYSTEM32\ekmsawek.dll
C:\WINDOWS\SYSTEM32\gebcyxu.dll
C:\WINDOWS\SYSTEM32\kgalkhbr.dll
C:\WINDOWS\system32\lmiyetfk.dll
C:\WINDOWS\system32\gebcyxu.dll
C:\WINDOWS\system32\vtssr.dll
C:\WINDOWS\system32\vtutr.dll
C:\WINDOWS\SYSTEM32\wipkcwsd.dll
C:\WINDOWS\SYSTEM32\rsstv.bak1
C:\WINDOWS\SYSTEM32\rsstv.bak2
C:\WINDOWS\SYSTEM32\rtutv.bak1
C:\WINDOWS\SYSTEM32\rtutv.tmp
C:\WINDOWS\SYSTEM32\dswckpiw.ini
C:\WINDOWS\SYSTEM32\haidtbwp.ini
C:\WINDOWS\SYSTEM32\kewasmke.ini
C:\WINDOWS\SYSTEM32\kfteyiml.ini
C:\WINDOWS\SYSTEM32\rsstv.ini
C:\WINDOWS\SYSTEM32\rtutv.ini
C:\WINDOWS\SYSTEM32\smpi1\lb66.exe
C:\WINDOWS\SYSTEM32\smpi1\lib06.exe

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folder and delete if found:
C:\WINDOWS\SYSTEM32\smpi1

Also run Windows Explorer and double check to make sure all the files we tried to delete with Killbox were deleted. If not, delete them.

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

[grendeljtf]

ok - I followed every step you'd listed -
still getting popups
i've attached my HJT, Shownew, and Runkey - will attach my last CounterSpy log to another.

as far as the lack of firewall + virus protection on my PC, it was a mystery to me as to why it wasn't working - i've alway had it running and updated - it seems to be operating one minute, and then turning itself off the next - when i've attempted to turn the firewall on i'm denied.

however, i download AVAST and it seems to be working well.

[grendeljtf]

Counter Spy log attached

[chaslang]

Originally Posted by grendeljtf

as far as the lack of firewall + virus protection on my PC, it was a mystery to me as to why it wasn't working - i've alway had it running and updated -it seems to be operating one minute, and then turning itself off the next -

No you did not have either an antivirus or a real firewall installed at all according to your logs. So I'm not sure what you thought you had running and updated because your logs shows none were installed. Now your new log does show that you have installed Avast antivirus.

Originally Posted by grendeljtf

when i've attempted to turn the firewall on i'm denied.

If you are referring to the Windows firewall (and I assume you have to be since no real firewall is installed) then it will not matter much anyway since the Windows firewall is totally inadequate. Better than nothing? Yes! But still inadequate especially since there are so many free alternatives that are better.

Could you please install GetRunKey and ShowNew properly into the folder that was requested in the READ ME. You have way too much stuff that is not categorized into subfolders in your My Documents folder and it is making your logs unnecessarily long and harder to look at. Also GetRunKey and ShowNew are not documents. They are programs. Just install both GetRunKey & ShowNew into the same recommeded folder which is C:\MGtools


Pocket Killbox appears to have not been able to properly delete many of the problem files. We will try another tool this time named Avenger.

Make sure that one and only one Internet Explorer browser is opened up

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of any of the below DLL files (if found) and then click the kill button.
ecqdwqee.dll
mllli.dll
gebcyxu.dll
gjcgyudf.dll
kgalkhbr.dll
ljhhh.dll

After you have killed all instances of any of the above DLLs under winlogon click ok.
(If you do not find these DLLS, just continue on.)

Next double click on explorer.exe and again click once on each instance of any of the below DLL files (if found) and then click the kill button.
ecqdwqee.dll
mllli.dll
gebcyxu.dll
gjcgyudf.dll
kgalkhbr.dll
ljhhh.dll

After you have killed all instances of any of the above DLLs under Explorer click ok.
(If you do not find these DLLS, just continue on.)

Next double click on iexplore.exe and again click once on each instance of any of the below DLL files (if found) and then click the kill button.
ecqdwqee.dll
mllli.dll
gebcyxu.dll
gjcgyudf.dll
kgalkhbr.dll
ljhhh.dll

After you have killed all instances of any of the above DLLs under iexplore click ok.
(If you do not find these DLLS, just continue on.)

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O2 - BHO: (no name) - {55DB983C-BDBF-426f-86F0-187B02DDA39B} - C:\WINDOWS\system32\ecqdwqee.dll
O2 - BHO: (no name) - {5D13499A-F927-43BF-85E8-A1BF29FEE049} - (no file)
O2 - BHO: (no name) - {9081EC48-5F3A-4E0E-8BD1-8EBB0E3FC356} - C:\WINDOWS\system32\mllli.dll
O20 - Winlogon Notify: mllli - C:\WINDOWS\system32\mllli.dll

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

REGEDIT4

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\mllli]

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

Files to delete:
C:\WINDOWS\SYSTEM32\ecqdwqee.dll
C:\WINDOWS\SYSTEM32\gebcyxu.dll
C:\WINDOWS\SYSTEM32\gjcgyudf.dll
C:\WINDOWS\SYSTEM32\kgalkhbr.dll
C:\WINDOWS\SYSTEM32\ljhhh.dll
C:\WINDOWS\SYSTEM32\mllli.dll
C:\WINDOWS\SYSTEM32\xkwyvmos.dll
C:\WINDOWS\SYSTEM32\ydpxadsm.dll
C:\WINDOWS\SYSTEM32\illlm.bak1
C:\WINDOWS\SYSTEM32\illlm.bak2
C:\WINDOWS\SYSTEM32\jjkkj.bak1
C:\WINDOWS\SYSTEM32\rsstv.bak1
C:\WINDOWS\SYSTEM32\rsstv.bak2
C:\WINDOWS\SYSTEM32\rtutv.bak1
C:\WINDOWS\SYSTEM32\rtutv.tmp
C:\WINDOWS\SYSTEM32\haidtbwp.ini
C:\WINDOWS\SYSTEM32\illlm.ini
C:\WINDOWS\SYSTEM32\jjkkj.ini
C:\WINDOWS\SYSTEM32\msdaxpdy.ini
C:\WINDOWS\SYSTEM32\rsstv.ini
C:\WINDOWS\SYSTEM32\rtutv.ini
C:\WINDOWS\SYSTEM32\somvywkx.ini

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. Avenger
2. GetRunKey
3. ShowNew
4. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

[grendeljtf]

followed the steps - so far no popups! - nice
attached: shownew, runkey, avenger
I will attach my hjt to another thread -

can you suggest free firewall/anti-virus program?

i see several listed here on major geeks, but i'd like to know which you feel are the better ones -
thanks!

[grendeljtf]

hjt attached!

[chaslang]

Originally Posted by grendeljtf

can you suggest free firewall/anti-virus program?

Avast is fine! My final instructions after you are all clean will give a bunch of tips and useful tools with links.


Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O4 - HKLM\..\Run: [setup] rundll32.exe "C:\WINDOWS\system32\rojehplu.dll",realset
After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\SYSTEM32\rojehplu.dll
C:\WINDOWS\SYSTEM32\ulphejor.ini

Now run Ccleaner

Now reboot in normal mode

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

[grendeljtf]

followed steps - everything went smooth -

attached: getrunkey, shownew, hjt

web browsing is perfect - no popups and working fast!

thanks!

[chaslang]

Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, and the C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
9. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!